Employee’s perception of occupational hazards and health complaints in the financial sector (Portuguese sample)

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The research intention of the paper is to identify relevant occupational hazards at workplace level from the financial sector in Portugal and negative mental or physical well-being complaints (5,000 financial service employees/906 respondents). The identification of groups, subgroups and types of hazards, as for example, inadequate working postures (recognized by 65% of the respondents), long term sitting jobs (99%), activities with repetitive hand or arm movements (50%), long or unsociable hours (9–12h/day) (53%), career stagnation and uncertainty (49%), unfair treatment of employees (43%) and under use of skills (41%) resulted from the research. Individual physical/somatic complaints, related or aggravated by the work were mentioned by the respondents: low back pain (50%), neck/shoulder pain (46%), irritated or allergies in the eyes, nose, throat (40%), upper limbs pain (37%), headache, dizziness (36%) and overweight (obesity) or other dietary problems (16%). Anxiety (49%), concentration difficulties (42%), depression or reduced self-esteem (20%), suicidal ideation or suicide attempt (3%) and other mental related complaints were also mentioned by the respondents. The results of this research, according to the employees’ perception, may drive the action plans of the professionals (engineers, hygienists, managers) involved in performance improvement activities in the financial sector.
Original languageEnglish
Title of host publicationProceedings of the Eighth International Conference on Management Science and Engineering Management
Subtitle of host publicationFocused on Intelligent System and Management Science
EditorsJ. Xu, V.A. Cruz-Machado, B. Lev, S. Nickel
Place of PublicationBerlin
PublisherSpringer Berlin Heidelberg
Pages303-313
VolumePart II
ISBN (Electronic)978-3-642-55182-6
ISBN (Print)978-3-642-55181-9
DOIs
Publication statusPublished - 2014
Event8th International Conference on Management Science and Engineering Management, ICMSEM 2014 - Lisboa, Lisbon, Portugal
Duration: 25 Jul 201427 Jul 2014
Conference number: 8th
http://www.icmsem.org/past/201501/8.html

Publication series

NameAdvances in Intelligent Systems and Computing
PublisherSpringer Berlin Heidelberg
Volume280
ISSN (Print)2194-5357

Conference

Conference8th International Conference on Management Science and Engineering Management, ICMSEM 2014
Abbreviated titleICMSEM 2014
CountryPortugal
CityLisbon
Period25/07/1427/07/14
Internet address

Keywords

  • Occupational hazards
  • Health complaints
  • Financial sector
  • Negative well-being
  • Work-related disease

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