Emotions in Human-AI Collaboration

Filipa Ferrada; Luís M. Camarinha-Matos

doi:10.1007/978-3-031-71739-0_7

Emotions in Human-AI Collaboration

Filipa Ferrada, Luís M. Camarinha-Matos

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

9 Citations (Scopus)

Abstract

This exploratory paper addresses the role of emotions in the management of collaborative networks (CNs) amid the rise of hybrid teams consisting of humans and AI agents. Building on previous research that emphasizes the critical role of emotions in fostering trust and preventing conflicts within CNs, we propose expanding these emotional frameworks to accommodate hybrid collaborative networks. The paper reviews the significance of human-AI collaboration, highlighting the complementary strengths of both and identifying three research streams: affective/sentient AI agents, human emotions modelling, and collective hybrid network emotions. Emphasizing the underexplored area of collective emotions, we suggest leveraging these insights to enhance the management and sustainability of hybrid networks. A framework for emotions estimation in CNs is described. Our aim is to identify challenges and guide future research in the integration of emotional intelligence within human-AI collaborative environments.

Original language	English
Title of host publication	Navigating Unpredictability: Collaborative Networks in Non-linear Worlds
Subtitle of host publication	25th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2024, Albi, France, October 28–30, 2024, Proceedings, Part I
Editors	Luís M. Camarinha-Matos, Angel Ortiz, Xavier Boucher, Anne-Marie Barthe-Delanoë
Place of Publication	Cham
Publisher	Springer
Pages	101-117
Number of pages	17
ISBN (Electronic)	978-3-031-71739-0
ISBN (Print)	978-3-031-71738-3, 978-3-031-71741-3
DOIs	https://doi.org/10.1007/978-3-031-71739-0_7
Publication status	Published - Sept 2024
Event	25th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2024 - Albi, France Duration: 28 Oct 2024 → 30 Oct 2024

Publication series

Name	IFIP Advances in Information and Communication Technology
Publisher	Springer
Volume	726 IFIP
ISSN (Print)	1868-4238
ISSN (Electronic)	1868-422X

Conference

Conference	25th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2024
Country/Territory	France
City	Albi
Period	28/10/24 → 30/10/24

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 17 Partnerships for the Goals

Keywords

Collective emotions
Emotions
Human-AI collaboration
Hybrid collaborative networks
Resilience

Access to Document

10.1007/978-3-031-71739-0_7

Cite this

Ferrada, F., & Camarinha-Matos, L. M. (2024). Emotions in Human-AI Collaboration. In L. M. Camarinha-Matos, A. Ortiz, X. Boucher, & A.-M. Barthe-Delanoë (Eds.), Navigating Unpredictability: Collaborative Networks in Non-linear Worlds: 25th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2024, Albi, France, October 28–30, 2024, Proceedings, Part I (pp. 101-117). (IFIP Advances in Information and Communication Technology; Vol. 726 IFIP). Springer. https://doi.org/10.1007/978-3-031-71739-0_7

Ferrada, Filipa ; Camarinha-Matos, Luís M. / Emotions in Human-AI Collaboration. Navigating Unpredictability: Collaborative Networks in Non-linear Worlds: 25th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2024, Albi, France, October 28–30, 2024, Proceedings, Part I. editor / Luís M. Camarinha-Matos ; Angel Ortiz ; Xavier Boucher ; Anne-Marie Barthe-Delanoë. Cham : Springer, 2024. pp. 101-117 (IFIP Advances in Information and Communication Technology).

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abstract = "This exploratory paper addresses the role of emotions in the management of collaborative networks (CNs) amid the rise of hybrid teams consisting of humans and AI agents. Building on previous research that emphasizes the critical role of emotions in fostering trust and preventing conflicts within CNs, we propose expanding these emotional frameworks to accommodate hybrid collaborative networks. The paper reviews the significance of human-AI collaboration, highlighting the complementary strengths of both and identifying three research streams: affective/sentient AI agents, human emotions modelling, and collective hybrid network emotions. Emphasizing the underexplored area of collective emotions, we suggest leveraging these insights to enhance the management and sustainability of hybrid networks. A framework for emotions estimation in CNs is described. Our aim is to identify challenges and guide future research in the integration of emotional intelligence within human-AI collaborative environments.",

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Ferrada, F & Camarinha-Matos, LM 2024, Emotions in Human-AI Collaboration. in LM Camarinha-Matos, A Ortiz, X Boucher & A-M Barthe-Delanoë (eds), Navigating Unpredictability: Collaborative Networks in Non-linear Worlds: 25th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2024, Albi, France, October 28–30, 2024, Proceedings, Part I. IFIP Advances in Information and Communication Technology, vol. 726 IFIP, Springer, Cham, pp. 101-117, 25th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2024, Albi, France, 28/10/24. https://doi.org/10.1007/978-3-031-71739-0_7

Emotions in Human-AI Collaboration. / Ferrada, Filipa ; Camarinha-Matos, Luís M.
Navigating Unpredictability: Collaborative Networks in Non-linear Worlds: 25th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2024, Albi, France, October 28–30, 2024, Proceedings, Part I. ed. / Luís M. Camarinha-Matos; Angel Ortiz; Xavier Boucher; Anne-Marie Barthe-Delanoë. Cham: Springer, 2024. p. 101-117 (IFIP Advances in Information and Communication Technology; Vol. 726 IFIP).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - Emotions in Human-AI Collaboration

AU - Ferrada, Filipa

AU - Camarinha-Matos, Luís M.

N1 - info:eu-repo/grantAgreement/FCT/Concurso de avaliação no âmbito do Programa Plurianual de Financiamento de Unidades de I&D (2017%2F2018) - Financiamento Base/UIDB%2F00066%2F2020/PT# Publisher Copyright: © IFIP International Federation for Information Processing 2024.

PY - 2024/9

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N2 - This exploratory paper addresses the role of emotions in the management of collaborative networks (CNs) amid the rise of hybrid teams consisting of humans and AI agents. Building on previous research that emphasizes the critical role of emotions in fostering trust and preventing conflicts within CNs, we propose expanding these emotional frameworks to accommodate hybrid collaborative networks. The paper reviews the significance of human-AI collaboration, highlighting the complementary strengths of both and identifying three research streams: affective/sentient AI agents, human emotions modelling, and collective hybrid network emotions. Emphasizing the underexplored area of collective emotions, we suggest leveraging these insights to enhance the management and sustainability of hybrid networks. A framework for emotions estimation in CNs is described. Our aim is to identify challenges and guide future research in the integration of emotional intelligence within human-AI collaborative environments.

AB - This exploratory paper addresses the role of emotions in the management of collaborative networks (CNs) amid the rise of hybrid teams consisting of humans and AI agents. Building on previous research that emphasizes the critical role of emotions in fostering trust and preventing conflicts within CNs, we propose expanding these emotional frameworks to accommodate hybrid collaborative networks. The paper reviews the significance of human-AI collaboration, highlighting the complementary strengths of both and identifying three research streams: affective/sentient AI agents, human emotions modelling, and collective hybrid network emotions. Emphasizing the underexplored area of collective emotions, we suggest leveraging these insights to enhance the management and sustainability of hybrid networks. A framework for emotions estimation in CNs is described. Our aim is to identify challenges and guide future research in the integration of emotional intelligence within human-AI collaborative environments.

KW - Collective emotions

KW - Emotions

KW - Human-AI collaboration

KW - Hybrid collaborative networks

KW - Resilience

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DO - 10.1007/978-3-031-71739-0_7

M3 - Conference contribution

AN - SCOPUS:85205119552

SN - 978-3-031-71738-3

SN - 978-3-031-71741-3

T3 - IFIP Advances in Information and Communication Technology

SP - 101

EP - 117

BT - Navigating Unpredictability: Collaborative Networks in Non-linear Worlds

A2 - Camarinha-Matos, Luís M.

A2 - Ortiz, Angel

A2 - Boucher, Xavier

A2 - Barthe-Delanoë, Anne-Marie

PB - Springer

CY - Cham

T2 - 25th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2024

Y2 - 28 October 2024 through 30 October 2024

ER -

Ferrada F , Camarinha-Matos LM. Emotions in Human-AI Collaboration. In Camarinha-Matos LM, Ortiz A, Boucher X, Barthe-Delanoë AM, editors, Navigating Unpredictability: Collaborative Networks in Non-linear Worlds: 25th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2024, Albi, France, October 28–30, 2024, Proceedings, Part I. Cham: Springer. 2024. p. 101-117. (IFIP Advances in Information and Communication Technology). doi: 10.1007/978-3-031-71739-0_7

Emotions in Human-AI Collaboration

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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