Elder abuse and neglect in nursing homes as a reciprocal process: the view from the perspective of care workers

Social Sciences

• abuse 68%
• aggressive behavior 7%
• communication 4%
• complaint 7%
• dementia 7%
• home care 7%
• interaction 3%
• lack 3%
• manager 5%
• methodology 3%
• neglect 78%
• nursing home 100%
• Portugal 7%
• profit 26%
• Quality of care 16%
• questionnaire 3%
• resident 26%
• retaliation 8%
• social recognition 10%
• staff 13%
• uncertainty 5%
• work environment 7%
• worker 57%
• working conditions 22%