Disaster management support system prototype design evolution based on UX testing

Mário Simões-Marques; Pedro Mendonça; Diogo Figueiredo; Isabel L. Nunes

doi:10.1007/978-3-030-20040-4_34

Disaster management support system prototype design evolution based on UX testing

Mário Simões-Marques, Pedro Mendonça, Diogo Figueiredo, Isabel L. Nunes

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

The analysis of past disaster response operations led to recommendations for improving disaster management, namely on the areas of situational awareness, decision support, and organizational agility. Information technologies offer solutions with the potential to answer these recommendations. This was the reason for launching the THEMIS (disTributed Holistic Emergency Management Intelligent System) project, which followed the UCD approach. THEMIS is an Intelligent System that applies Artificial Intelligence methodologies in support of disaster managers and first responders. The paper addresses the activities regarding designing and testing the user interaction of a digital prototype developed for disaster managers, describing the procedures adopted, the test conditions, test population, and the evolution of prototypes based on test findings. The paper also addresses the use of eye-tracking to support the analysis of tests, helping on the identification of user errors or problems faced while performing the tasks established in a validated test script.

Original language	English
Title of host publication	Advances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction
Editors	Isabel L. Nunes
Place of Publication	Cham
Publisher	Springer
Pages	374-385
Number of pages	12
ISBN (Electronic)	978-3-030-20040-4
ISBN (Print)	978-3-030-20039-8
DOIs	https://doi.org/10.1007/978-3-030-20040-4_34
Publication status	Published - 1 Jan 2020
Event	AHFE International Conference on Human Factors and Systems Interaction, 2019 - Washington D.C., United States Duration: 24 Jul 2019 → 28 Jul 2019

Publication series

Name	Advances in Intelligent Systems and Computing
Publisher	Springer
Volume	959
ISSN (Print)	2194-5357

Conference

Conference	AHFE International Conference on Human Factors and Systems Interaction, 2019
Country	United States
City	Washington D.C.
Period	24/07/19 → 28/07/19

Keywords

Disaster management
Eye-tracking
Human-systems interaction
THEMIS
Usability

Access to Document

10.1007/978-3-030-20040-4_34

Link to publication in Scopus

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Simões-Marques, M., Mendonça, P., Figueiredo, D., & Nunes, I. L. (2020). Disaster management support system prototype design evolution based on UX testing. In I. L. Nunes (Ed.), Advances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction (pp. 374-385). (Advances in Intelligent Systems and Computing; Vol. 959). Cham: Springer. https://doi.org/10.1007/978-3-030-20040-4_34

Simões-Marques, Mário ; Mendonça, Pedro ; Figueiredo, Diogo ; Nunes, Isabel L. / Disaster management support system prototype design evolution based on UX testing. Advances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction. editor / Isabel L. Nunes. Cham : Springer, 2020. pp. 374-385 (Advances in Intelligent Systems and Computing).

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Simões-Marques, M, Mendonça, P, Figueiredo, D & Nunes, IL 2020, Disaster management support system prototype design evolution based on UX testing. in IL Nunes (ed.), Advances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction. Advances in Intelligent Systems and Computing, vol. 959, Springer, Cham, pp. 374-385, AHFE International Conference on Human Factors and Systems Interaction, 2019, Washington D.C., United States, 24/07/19. https://doi.org/10.1007/978-3-030-20040-4_34

Disaster management support system prototype design evolution based on UX testing. / Simões-Marques, Mário; Mendonça, Pedro; Figueiredo, Diogo ; Nunes, Isabel L.

Advances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction. ed. / Isabel L. Nunes. Cham : Springer, 2020. p. 374-385 (Advances in Intelligent Systems and Computing; Vol. 959).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Simões-Marques M, Mendonça P, Figueiredo D , Nunes IL. Disaster management support system prototype design evolution based on UX testing. In Nunes IL, editor, Advances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction. Cham: Springer. 2020. p. 374-385. (Advances in Intelligent Systems and Computing). https://doi.org/10.1007/978-3-030-20040-4_34