TY - GEN
T1 - Disaster management support system prototype design evolution based on UX testing
AU - Simões-Marques, Mário
AU - Mendonça, Pedro
AU - Figueiredo, Diogo
AU - Nunes, Isabel L.
N1 - info:eu-repo/grantAgreement/FCT/5876/147351/PT#
info:eu-repo/grantAgreement/FCT/PD/PD%2FBD%2F52329%2F2013/PT#
info:eu-repo/grantAgreement/EC/H2020/740736/EU#
Sem PDF conforme despacho.
PY - 2020/1/1
Y1 - 2020/1/1
N2 - The analysis of past disaster response operations led to recommendations for improving disaster management, namely on the areas of situational awareness, decision support, and organizational agility. Information technologies offer solutions with the potential to answer these recommendations. This was the reason for launching the THEMIS (disTributed Holistic Emergency Management Intelligent System) project, which followed the UCD approach. THEMIS is an Intelligent System that applies Artificial Intelligence methodologies in support of disaster managers and first responders. The paper addresses the activities regarding designing and testing the user interaction of a digital prototype developed for disaster managers, describing the procedures adopted, the test conditions, test population, and the evolution of prototypes based on test findings. The paper also addresses the use of eye-tracking to support the analysis of tests, helping on the identification of user errors or problems faced while performing the tasks established in a validated test script.
AB - The analysis of past disaster response operations led to recommendations for improving disaster management, namely on the areas of situational awareness, decision support, and organizational agility. Information technologies offer solutions with the potential to answer these recommendations. This was the reason for launching the THEMIS (disTributed Holistic Emergency Management Intelligent System) project, which followed the UCD approach. THEMIS is an Intelligent System that applies Artificial Intelligence methodologies in support of disaster managers and first responders. The paper addresses the activities regarding designing and testing the user interaction of a digital prototype developed for disaster managers, describing the procedures adopted, the test conditions, test population, and the evolution of prototypes based on test findings. The paper also addresses the use of eye-tracking to support the analysis of tests, helping on the identification of user errors or problems faced while performing the tasks established in a validated test script.
KW - Disaster management
KW - Eye-tracking
KW - Human-systems interaction
KW - THEMIS
KW - Usability
UR - http://www.scopus.com/inward/record.url?scp=85067342548&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-20040-4_34
DO - 10.1007/978-3-030-20040-4_34
M3 - Conference contribution
AN - SCOPUS:85067342548
SN - 978-3-030-20039-8
T3 - Advances in Intelligent Systems and Computing
SP - 374
EP - 385
BT - Advances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction
A2 - Nunes, Isabel L.
PB - Springer
CY - Cham
T2 - AHFE International Conference on Human Factors and Systems Interaction, 2019
Y2 - 24 July 2019 through 28 July 2019
ER -