Disaster management support system prototype design evolution based on UX testing

Mário Simões-Marques, Pedro Mendonça, Diogo Figueiredo, Isabel L. Nunes

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Citations (Scopus)

Abstract

The analysis of past disaster response operations led to recommendations for improving disaster management, namely on the areas of situational awareness, decision support, and organizational agility. Information technologies offer solutions with the potential to answer these recommendations. This was the reason for launching the THEMIS (disTributed Holistic Emergency Management Intelligent System) project, which followed the UCD approach. THEMIS is an Intelligent System that applies Artificial Intelligence methodologies in support of disaster managers and first responders. The paper addresses the activities regarding designing and testing the user interaction of a digital prototype developed for disaster managers, describing the procedures adopted, the test conditions, test population, and the evolution of prototypes based on test findings. The paper also addresses the use of eye-tracking to support the analysis of tests, helping on the identification of user errors or problems faced while performing the tasks established in a validated test script.

Original languageEnglish
Title of host publicationAdvances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction
EditorsIsabel L. Nunes
Place of PublicationCham
PublisherSpringer
Pages374-385
Number of pages12
ISBN (Electronic)978-3-030-20040-4
ISBN (Print)978-3-030-20039-8
DOIs
Publication statusPublished - 1 Jan 2020
EventAHFE International Conference on Human Factors and Systems Interaction, 2019 - Washington D.C., United States
Duration: 24 Jul 201928 Jul 2019

Publication series

NameAdvances in Intelligent Systems and Computing
PublisherSpringer
Volume959
ISSN (Print)2194-5357

Conference

ConferenceAHFE International Conference on Human Factors and Systems Interaction, 2019
CountryUnited States
CityWashington D.C.
Period24/07/1928/07/19

Keywords

  • Disaster management
  • Eye-tracking
  • Human-systems interaction
  • THEMIS
  • Usability

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  • Cite this

    Simões-Marques, M., Mendonça, P., Figueiredo, D., & Nunes, I. L. (2020). Disaster management support system prototype design evolution based on UX testing. In I. L. Nunes (Ed.), Advances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction (pp. 374-385). (Advances in Intelligent Systems and Computing; Vol. 959). Springer. https://doi.org/10.1007/978-3-030-20040-4_34