Digital innovation in outpatient healthcare delivery services: A common methodology to introduce IoT technologies in two use-cases

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The introduction of digital innovation in established healthcare pathways needs collaborative work among technology providers and clinical teams. Further, the involvement of patients is a key-factor as a highly-impact resource in the design of effective services and sustainable innovation in Healthcare. This paper presents two use-cases where a common methodology is being applied in two different hospitals, to digitize outpatient healthcare pathways using IoT technologies for remote monitoring patients at home. The methodology is driven by principles of user-centered design and focused on outpatient outcomes measurement. It is described in three steps: "as-is" process design, process mapping for the new service and deployment strategy. From context requirements to results evaluation, clinical teams and patients are actively involved in the service design.

Original languageEnglish
Title of host publicationHEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020
EditorsFederico Cabitza, Ana Fred, Hugo Gamboa
PublisherSciTePress
Pages821-826
Number of pages6
ISBN (Electronic)9789897583988
Publication statusPublished - 2020
Event13th International Conference on Health Informatics, HEALTHINF 2020 - Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020 - Valletta, Malta
Duration: 24 Feb 202026 Feb 2020

Publication series

NameHEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020

Conference

Conference13th International Conference on Health Informatics, HEALTHINF 2020 - Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020
CountryMalta
CityValletta
Period24/02/2026/02/20

Keywords

  • eHealth
  • Healthcare pathways
  • IoT
  • Outpatient
  • Patient-centered design

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  • Cite this

    Azevedo, S., & Londral, A. R. (2020). Digital innovation in outpatient healthcare delivery services: A common methodology to introduce IoT technologies in two use-cases. In F. Cabitza, A. Fred, & H. Gamboa (Eds.), HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020 (pp. 821-826). (HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020). SciTePress.