@inproceedings{1db884f73ffa443abfa58c98e4a60fb0,
title = "Digital innovation in outpatient healthcare delivery services: A common methodology to introduce IoT technologies in two use-cases",
abstract = "The introduction of digital innovation in established healthcare pathways needs collaborative work among technology providers and clinical teams. Further, the involvement of patients is a key-factor as a highly-impact resource in the design of effective services and sustainable innovation in Healthcare. This paper presents two use-cases where a common methodology is being applied in two different hospitals, to digitize outpatient healthcare pathways using IoT technologies for remote monitoring patients at home. The methodology is driven by principles of user-centered design and focused on outpatient outcomes measurement. It is described in three steps: {"}as-is{"} process design, process mapping for the new service and deployment strategy. From context requirements to results evaluation, clinical teams and patients are actively involved in the service design.",
keywords = "eHealth, Healthcare pathways, IoT, Outpatient, Patient-centered design",
author = "Salome Azevedo and Londral, {Ana Rita}",
year = "2020",
language = "English",
series = "HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020",
publisher = "SciTePress - Science and Technology Publications",
pages = "821--826",
editor = "Federico Cabitza and Ana Fred and Hugo Gamboa",
booktitle = "HEALTHINF 2020 - 13th International Conference on Health Informatics, Proceedings; Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020",
address = "Portugal",
note = "13th International Conference on Health Informatics, HEALTHINF 2020 - Part of 13th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2020 ; Conference date: 24-02-2020 Through 26-02-2020",
}