This chapter proposes a standard-based framework to assist industrial organizations to develop interoperability in mass customization Information Systems. After identifying the major challenges for business and information systems in mass customization, the authors propose an innovative standardbased conceptual architecture for a combined model-driven and services-oriented platform. The chapter concludes by describing a global methodology for integration of models and applications, to enhance an enterprise's interoperability in the support of mass customization practices, keeping the same organization's technical and operational environment, but improving its methods of work and the usability of the installed technology through harmonization and integration of the enterprise models in use by customers, manufacturers, and suppliers. Its platform aims to stimulate the adoption of mass customization concepts and improve those practices through proper integration and harmonization of information system models, knowledge, and data.

Original languageEnglish
Title of host publicationMass Customization for Personalized Communication Environments: Integrating Human Factors
PublisherIGI Global
Number of pages26
ISBN (Print)978-160566260-2
Publication statusPublished - 1 Dec 2009


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