Developing an IT governance framework at hospital São Sebastião

Luís Velez Lapão

Developing an IT governance framework at hospital São Sebastião

Instituto de Higiene e Medicina Tropical (IHMT)

Research output: Contribution to conference › Paper › peer-review

Abstract

This paper describes the introduction of an IT Governance Framework into a Hospital environment. It further addresses the relationship between corporate governance (hospital strategy and organization) and the role of IT Governance in managing new services deployment. Both ITIL and COBIT are introduced as a best practice for supporting Hospital Information Systems (HIS) management. IT Governance is an extensive framework; therefore we focused our study on ITIL Assessment combined with COBIT. The assessments were centered on IT Service Management, which, according to our findings, is being carried inefficiently in Hospital São Sebastião (HSS).

Original language	English
Pages	212-218
Number of pages	7
Publication status	Published - 1 Jan 2010
Event	4th European Conference on Information Management and Evaluation, ECIME 2010 - Lisbon, Portugal Duration: 9 Sept 2010 → 10 Sept 2010

Conference

Conference	4th European Conference on Information Management and Evaluation, ECIME 2010
Country/Territory	Portugal
City	Lisbon
Period	9/09/10 → 10/09/10

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

COBIT, ITIL
Hospital information systems
IS/IT management practice
IT governance

Cite this

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abstract = "This paper describes the introduction of an IT Governance Framework into a Hospital environment. It further addresses the relationship between corporate governance (hospital strategy and organization) and the role of IT Governance in managing new services deployment. Both ITIL and COBIT are introduced as a best practice for supporting Hospital Information Systems (HIS) management. IT Governance is an extensive framework; therefore we focused our study on ITIL Assessment combined with COBIT. The assessments were centered on IT Service Management, which, according to our findings, is being carried inefficiently in Hospital S{\~a}o Sebasti{\~a}o (HSS).",

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AB - This paper describes the introduction of an IT Governance Framework into a Hospital environment. It further addresses the relationship between corporate governance (hospital strategy and organization) and the role of IT Governance in managing new services deployment. Both ITIL and COBIT are introduced as a best practice for supporting Hospital Information Systems (HIS) management. IT Governance is an extensive framework; therefore we focused our study on ITIL Assessment combined with COBIT. The assessments were centered on IT Service Management, which, according to our findings, is being carried inefficiently in Hospital São Sebastião (HSS).

KW - COBIT, ITIL

KW - Hospital information systems

KW - IS/IT management practice

KW - IT governance

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T2 - 4th European Conference on Information Management and Evaluation, ECIME 2010

Y2 - 9 September 2010 through 10 September 2010

ER -

Developing an IT governance framework at hospital São Sebastião

Abstract

Conference

UN SDGs

Keywords

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Cite this