@inbook{505568d1ab274f92969719ce69b907b4,
title = "Determinants that influence ERP use and value: cross-country evidence on Scandinavian and Iberian SMEs",
abstract = "Enterprise resource planning (ERP) use and ERP value are of high interest among both academia's as well as practitioners. Despite different views of gained value from implemented ERP, there are some studies focusing in larger companies, however, few studies report on challenges experienced by Small and Medium sized Enterprises (SMEs). Based on diffusion of innovation (DOI) literature and resource-based view (RBV) theory, we explore the reasons for ERP post-adoption through a research model. From a large scale web-survey, a partial least squares (PLS) was conducted to empirically assess nine hypotheses. Findings are that best-practices and competitive pressure influence most ERP use and, analytics and collaboration influence ERP value. Indicating, that ERPs are not only been used as a transaction processing system but also as front-end applications in SMEs. This is the first study that explores differences and similarities across Scandinavian and Iberian SMEs in regards to ERP use' and 'ERP value'. (C) 2012 Published by Elsevier Ltd. Selection and/or peer review under responsibility of CENTERIS/SCIKA - Association for Promotion and Dissemination of Scientific Knowledge",
keywords = "innovation, ERP, diffusion, use, implementation, usage, resource-based, impacts, information-technology, e-business, SMEs, view, performance, adoption, Iberian, of, Scandinavian, value",
author = "Oliveira, {Tiago Andr{\'e} Gon{\c c}alves Felix de} and Neto, {Miguel de Castro Sim{\~o}es Ferreira}",
note = "ISI Document Delivery No.: BDQ61 Times Cited: 0 Cited Reference Count: 20 Ruivo, Pedro Johansson, Bjorn Oliveira, Tiago Neto, Miguel Centeris 2012 Proceedings Paper 4th Conference on ENTERprise Information Systems (CENTERIS) - Aligning Technology, Organizations and People / International Conference on Health and Social Care Information Systems and Technologies (HCIST) Oct 03-05, 2012 Portugal Sara burgerhartstraat 25, po box 211, 1000 ae amsterdam, netherlands",
year = "2012",
month = jan,
day = "1",
language = "Unknown",
isbn = "2212-0173",
volume = "5",
series = "Procedia Technology",
publisher = "ELSEVIER SCIENCE BV",
pages = "354--362",
editor = "J Varajao and M Cunha and P Yetton and R Rijo",
booktitle = "4th Conference of Enterprise Information Systems - Aligning Technology, Organizations and People",
}