Abstract
Smart cities are gaining popularity in local governments as urban regions evolve. The new city paradigm places the citizen at the center of an organic, efficient, interconnected structure. Information and communication technology (ICT) facilitates this change and citizen engagement, and city services
and apps are one conduit. This study aims to identify the key variables of city mobile app uptake and performance. We present a study paradigm that was empirically tested in a European city, using an online poll to elicit public feedback on city apps. The results show that perceived usefulness and simplicity of use are significant to city app uptake. These apps also have some net benefits. This study contributes to a new model of city app adoption and supports implementation and development.
and apps are one conduit. This study aims to identify the key variables of city mobile app uptake and performance. We present a study paradigm that was empirically tested in a European city, using an online poll to elicit public feedback on city apps. The results show that perceived usefulness and simplicity of use are significant to city app uptake. These apps also have some net benefits. This study contributes to a new model of city app adoption and supports implementation and development.
Original language | English |
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Title of host publication | Proceedings of International Conference on Information Technology and Applications |
Subtitle of host publication | ICITA 2022 |
Editors | Sajid Anwar, Álvaro Rocha, Abrar Ullah, Maria José Sousa |
Place of Publication | Singapore |
Publisher | Springer Singapore |
Chapter | 52 |
Pages | 605-613 |
Number of pages | 9 |
ISBN (Electronic) | 978-981-19-9331-2 |
ISBN (Print) | 978-981-19-9330-5 |
DOIs | |
Publication status | Published - 2023 |
Event | The 16th International Conference on Information Technology and Applications (ICITA 2022) - Hybrid (online and Face-to-Face, Lisbon, Portugal Duration: 20 Oct 2022 → 22 Oct 2022 Conference number: 16 https://www.icita.world/#/ |
Publication series
Name | Lecture Notes in Networks and Systems |
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Publisher | Springer Singapore |
Volume | 614 |
ISSN (Print) | 2367-3370 |
ISSN (Electronic) | 2367-3389 |
Conference
Conference | The 16th International Conference on Information Technology and Applications (ICITA 2022) |
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Abbreviated title | ICITA 2022 |
Country/Territory | Portugal |
City | Lisbon |
Period | 20/10/22 → 22/10/22 |
Internet address |
Keywords
- smart cities
- technology adoption
- innovation
- citizen engagement
- gamification
- mobile apps
- e-government