TY - GEN
T1 - Design thinking
T2 - 19.a Conferencia da Associacao Portuguesa de Sistemas de Informacao, CAPSI 2019 - 19th Conference of the Portuguese Association for Information Systems, CAPSI 2019
AU - Madureira, Luis
AU - Castelli, Mauro
AU - Popovic, Aleš
N1 - Madureira, L., Castelli, M., & Popovic, A. (2019). Design thinking: The new mindset for competitive intelligence? Impacts on the competitive intelligence model. In Atas da Conferencia da Associacao Portuguesa de Sistemas de Informacao 2019: Capsi 2019 (Atas da Conferencia da Associacao Portuguesa de Sistemas de Informacao).
PY - 2019/10/1
Y1 - 2019/10/1
N2 - Competitive Intelligence (CI) is becoming of essence due to the need for improving firm performance in an increasingly volatile, uncertain, complex and ambiguous (V.U.C.A.) world. The CI model, however, has not evolved to address evolving intelligence needs, highlighting an opportunity for further research on how to fit for purpose the CI process itself. This study found that Design Thinking (DT) mindset and process has potential for the application to the CI model, improving efficiency both on the overall process, at each stage and in CI. This paper focus on researching the CI process and recognizing its main pitfalls, explaining how DT can help fix or improve on these, and propose a new process which incorporates the aforementioned results. The final part of the study analyses the implications for both CI practitioners and the CI discipline, while pointing to future research with the aim of validating this suggested framework.
AB - Competitive Intelligence (CI) is becoming of essence due to the need for improving firm performance in an increasingly volatile, uncertain, complex and ambiguous (V.U.C.A.) world. The CI model, however, has not evolved to address evolving intelligence needs, highlighting an opportunity for further research on how to fit for purpose the CI process itself. This study found that Design Thinking (DT) mindset and process has potential for the application to the CI model, improving efficiency both on the overall process, at each stage and in CI. This paper focus on researching the CI process and recognizing its main pitfalls, explaining how DT can help fix or improve on these, and propose a new process which incorporates the aforementioned results. The final part of the study analyses the implications for both CI practitioners and the CI discipline, while pointing to future research with the aim of validating this suggested framework.
KW - Competitive Intelligence Process
KW - Design Thinking Application
KW - Firm Performance
UR - http://www.scopus.com/inward/record.url?scp=85086633195&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85086633195
T3 - Atas da Conferencia da Associacao Portuguesa de Sistemas de Informacao
BT - Atas da Conferencia da Associacao Portuguesa de Sistemas de Informacao 2019
Y2 - 11 October 2019 through 12 October 2019
ER -