Definition and Validation of Complexity Metrics for ITSM Process Models

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)
Original languageUnknown
Title of host publicationQUATIC
PublisherIEEE Computer Society
Pages79-88
ISBN (Print)978-1-4244-8539-0
DOIs
Publication statusPublished - 1 Jan 2010
EventQuality of Information and Communications Technology (QUATIC) -
Duration: 1 Jan 2010 → …

Conference

ConferenceQuality of Information and Communications Technology (QUATIC)
Period1/01/10 → …

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