Decision methodology for maintenance KPI selection: Based on ELECTRE I

César Duarte Freitas Gonçalves; José António Mendonça Dias; Virgílio António Cruz-Machado

doi:10.1007/978-3-642-55122-2_87

Decision methodology for maintenance KPI selection: Based on ELECTRE I

César Duarte Freitas Gonçalves, José António Mendonça Dias, Virgílio António Cruz-Machado

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

3 Citations (Scopus)

Abstract

Measure the performance of maintenance service and the influence of implemented practices in maintenance activities is essential to the success of companies. Maintenance managers deal with the complex tasks of find out the best maintenance performance indicators which can help them in achieve goals. In this chapter a new approach is introduced for maintenance Key Performance Indicators (KPIs) selection using the original ELECTRE I, which is a Multi Criteria Decision Making method. This chapter describes the methodology of the decision model and a case study to exemplify its use is presented. The proposed methodology determines a ranking of possible alternatives after its evaluations according important criteria. The proposed methodology that involves decision maker’s preference information makes the decision process more explicit, rational and efficient. Light to the results, this chapter proves that the new methodology is an effective tool to assist maintenance managers in accurate KPIs selection tasks in line with maintenance objectives and strategies.

Original language	English
Title of host publication	Proceedings of the 8th International Conference on Management Science and Engineering Management - Focused on Computing and Engineering Management
Publisher	Springer-Verlag
Pages	1001-1012
Number of pages	12
Volume	281
ISBN (Electronic)	978-3-642-55122-2
ISBN (Print)	978-3-642-55121-5
DOIs	https://doi.org/10.1007/978-3-642-55122-2_87
Publication status	Published - 2014
Event	8th International Conference on Management Science and Engineering Management, ICMSEM 2014 - Lisboa, Lisbon, Portugal Duration: 25 Jul 2014 → 27 Jul 2014 Conference number: 8th http://www.icmsem.org/past/201501/8.html

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	281
ISSN (Print)	21945357

Conference

Conference	8th International Conference on Management Science and Engineering Management, ICMSEM 2014
Abbreviated title	ICMSEM 2014
Country	Portugal
City	Lisbon
Period	25/07/14 → 27/07/14
Internet address	http://www.icmsem.org/past/201501/8.html

Keywords

ELECTRE
KPI
Maintenance
MCDM
Multi criteria decision making
SRF

Access to Document

10.1007/978-3-642-55122-2_87

Cite this

Gonçalves, C. D. F., Dias, J. A. M., & Cruz-Machado, V. A. (2014). Decision methodology for maintenance KPI selection: Based on ELECTRE I. In Proceedings of the 8th International Conference on Management Science and Engineering Management - Focused on Computing and Engineering Management (Vol. 281, pp. 1001-1012). (Advances in Intelligent Systems and Computing; Vol. 281). Springer-Verlag. https://doi.org/10.1007/978-3-642-55122-2_87

Gonçalves, César Duarte Freitas ; Dias, José António Mendonça ; Cruz-Machado, Virgílio António. / Decision methodology for maintenance KPI selection : Based on ELECTRE I. Proceedings of the 8th International Conference on Management Science and Engineering Management - Focused on Computing and Engineering Management. Vol. 281 Springer-Verlag, 2014. pp. 1001-1012 (Advances in Intelligent Systems and Computing).

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abstract = "Measure the performance of maintenance service and the influence of implemented practices in maintenance activities is essential to the success of companies. Maintenance managers deal with the complex tasks of find out the best maintenance performance indicators which can help them in achieve goals. In this chapter a new approach is introduced for maintenance Key Performance Indicators (KPIs) selection using the original ELECTRE I, which is a Multi Criteria Decision Making method. This chapter describes the methodology of the decision model and a case study to exemplify its use is presented. The proposed methodology determines a ranking of possible alternatives after its evaluations according important criteria. The proposed methodology that involves decision maker{\textquoteright}s preference information makes the decision process more explicit, rational and efficient. Light to the results, this chapter proves that the new methodology is an effective tool to assist maintenance managers in accurate KPIs selection tasks in line with maintenance objectives and strategies.",

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Gonçalves, CDF, Dias, JAM & Cruz-Machado, VA 2014, Decision methodology for maintenance KPI selection: Based on ELECTRE I. in Proceedings of the 8th International Conference on Management Science and Engineering Management - Focused on Computing and Engineering Management. vol. 281, Advances in Intelligent Systems and Computing, vol. 281, Springer-Verlag, pp. 1001-1012, 8th International Conference on Management Science and Engineering Management, ICMSEM 2014, Lisbon, Portugal, 25/07/14. https://doi.org/10.1007/978-3-642-55122-2_87

Decision methodology for maintenance KPI selection : Based on ELECTRE I. / Gonçalves, César Duarte Freitas; Dias, José António Mendonça ; Cruz-Machado, Virgílio António.

Proceedings of the 8th International Conference on Management Science and Engineering Management - Focused on Computing and Engineering Management. Vol. 281 Springer-Verlag, 2014. p. 1001-1012 (Advances in Intelligent Systems and Computing; Vol. 281).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Gonçalves, César Duarte Freitas

AU - Dias, José António Mendonça

AU - Cruz-Machado, Virgílio António

N1 - Conference code: 8th

PY - 2014

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AB - Measure the performance of maintenance service and the influence of implemented practices in maintenance activities is essential to the success of companies. Maintenance managers deal with the complex tasks of find out the best maintenance performance indicators which can help them in achieve goals. In this chapter a new approach is introduced for maintenance Key Performance Indicators (KPIs) selection using the original ELECTRE I, which is a Multi Criteria Decision Making method. This chapter describes the methodology of the decision model and a case study to exemplify its use is presented. The proposed methodology determines a ranking of possible alternatives after its evaluations according important criteria. The proposed methodology that involves decision maker’s preference information makes the decision process more explicit, rational and efficient. Light to the results, this chapter proves that the new methodology is an effective tool to assist maintenance managers in accurate KPIs selection tasks in line with maintenance objectives and strategies.

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Gonçalves CDF, Dias JAM , Cruz-Machado VA. Decision methodology for maintenance KPI selection: Based on ELECTRE I. In Proceedings of the 8th International Conference on Management Science and Engineering Management - Focused on Computing and Engineering Management. Vol. 281. Springer-Verlag. 2014. p. 1001-1012. (Advances in Intelligent Systems and Computing). https://doi.org/10.1007/978-3-642-55122-2_87

Decision methodology for maintenance KPI selection: Based on ELECTRE I

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