Abstract
Measure the performance of maintenance service and the influence of implemented practices in maintenance activities is essential to the success of companies. Maintenance managers deal with the complex tasks of find out the best maintenance performance indicators which can help them in achieve goals. In this chapter a new approach is introduced for maintenance Key Performance Indicators (KPIs) selection using the original ELECTRE I, which is a Multi Criteria Decision Making method. This chapter describes the methodology of the decision model and a case study to exemplify its use is presented. The proposed methodology determines a ranking of possible alternatives after its evaluations according important criteria. The proposed methodology that involves decision maker’s preference information makes the decision process more explicit, rational and efficient. Light to the results, this chapter proves that the new methodology is an effective tool to assist maintenance managers in accurate KPIs selection tasks in line with maintenance objectives and strategies.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 8th International Conference on Management Science and Engineering Management - Focused on Computing and Engineering Management |
| Publisher | Springer-Verlag |
| Pages | 1001-1012 |
| Number of pages | 12 |
| Volume | 281 |
| ISBN (Electronic) | 978-3-642-55122-2 |
| ISBN (Print) | 978-3-642-55121-5 |
| DOIs | |
| Publication status | Published - 2014 |
| Event | 8th International Conference on Management Science and Engineering Management, ICMSEM 2014 - Lisbon, Portugal Duration: 25 Jul 2014 → 27 Jul 2014 |
Publication series
| Name | Advances in Intelligent Systems and Computing |
|---|---|
| Volume | 281 |
| ISSN (Print) | 21945357 |
Conference
| Conference | 8th International Conference on Management Science and Engineering Management, ICMSEM 2014 |
|---|---|
| Country | Portugal |
| City | Lisbon |
| Period | 25/07/14 → 27/07/14 |
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Keywords
- ELECTRE
- KPI
- Maintenance
- MCDM
- Multi criteria decision making
- SRF
Cite this
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Decision methodology for maintenance KPI selection : Based on ELECTRE I. / Gonçalves, César Duarte Freitas; Dias, José António Mendonça; Cruz-Machado, Virgílio António.
Proceedings of the 8th International Conference on Management Science and Engineering Management - Focused on Computing and Engineering Management. Vol. 281 Springer-Verlag, 2014. p. 1001-1012 (Advances in Intelligent Systems and Computing; Vol. 281).Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Decision methodology for maintenance KPI selection
T2 - Based on ELECTRE I
AU - Gonçalves, César Duarte Freitas
AU - Dias, José António Mendonça
AU - Cruz-Machado, Virgílio António
N1 - sem pdf.
PY - 2014
Y1 - 2014
N2 - Measure the performance of maintenance service and the influence of implemented practices in maintenance activities is essential to the success of companies. Maintenance managers deal with the complex tasks of find out the best maintenance performance indicators which can help them in achieve goals. In this chapter a new approach is introduced for maintenance Key Performance Indicators (KPIs) selection using the original ELECTRE I, which is a Multi Criteria Decision Making method. This chapter describes the methodology of the decision model and a case study to exemplify its use is presented. The proposed methodology determines a ranking of possible alternatives after its evaluations according important criteria. The proposed methodology that involves decision maker’s preference information makes the decision process more explicit, rational and efficient. Light to the results, this chapter proves that the new methodology is an effective tool to assist maintenance managers in accurate KPIs selection tasks in line with maintenance objectives and strategies.
AB - Measure the performance of maintenance service and the influence of implemented practices in maintenance activities is essential to the success of companies. Maintenance managers deal with the complex tasks of find out the best maintenance performance indicators which can help them in achieve goals. In this chapter a new approach is introduced for maintenance Key Performance Indicators (KPIs) selection using the original ELECTRE I, which is a Multi Criteria Decision Making method. This chapter describes the methodology of the decision model and a case study to exemplify its use is presented. The proposed methodology determines a ranking of possible alternatives after its evaluations according important criteria. The proposed methodology that involves decision maker’s preference information makes the decision process more explicit, rational and efficient. Light to the results, this chapter proves that the new methodology is an effective tool to assist maintenance managers in accurate KPIs selection tasks in line with maintenance objectives and strategies.
KW - ELECTRE
KW - KPI
KW - Maintenance
KW - MCDM
KW - Multi criteria decision making
KW - SRF
UR - http://www.scopus.com/inward/record.url?scp=84919359493&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-55122-2_87
DO - 10.1007/978-3-642-55122-2_87
M3 - Conference contribution
SN - 978-3-642-55121-5
VL - 281
T3 - Advances in Intelligent Systems and Computing
SP - 1001
EP - 1012
BT - Proceedings of the 8th International Conference on Management Science and Engineering Management - Focused on Computing and Engineering Management
PB - Springer-Verlag
ER -