Customer's perceptions in a cultural activity: the case of a municipal theatre

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Original languageUnknown
Title of host publicationProceedings of QUIS12 – The 12th International Research Symposium on Service Excellence in Management
Pages748-757
Publication statusPublished - 1 Jan 2011
EventQUIS12 – The 12th International Research Symposium on Service Excellence in Management -
Duration: 1 Jan 2011 → …

Conference

ConferenceQUIS12 – The 12th International Research Symposium on Service Excellence in Management
Period1/01/11 → …

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