CrEISPS: A framework of criteria for evaluating success in information systems projects

Beatriz Lobato, João Varajão, Carlos Tam, Ana Alice Baptista

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Abstract

Organizations must succeed in Information Systems (IS) projects since they strongly influence their present and future. In this context, evaluating success is essential for good management, requiring well-defined criteria and procedures. Over the past decades, several studies focused on success criteria have been developed. However, there is still the need for an integrative and unified perspective on these contributions. This article proposes a framework of criteria for evaluating success in IS projects based on the results of a structured literature review. The main contribution is thus the compilation and organization of the success criteria in the CrEISPS framework to assist researchers and professionals in studying and defining success criteria for evaluating IS projects.
Original languageEnglish
Pages (from-to)1821-1835
Number of pages15
JournalProcedia Computer Science
Volume256
Early online date11 Mar 2025
DOIs
Publication statusPublished - 2025
EventCENTERIS 2024 - International Conference on ENTERprise Information Systems - Pestana Casino Park, Funchal, Madeira, Portugal
Duration: 13 Nov 202415 Nov 2024
Conference number: 16
https://centeris.scika.org/?page=home

Keywords

  • Success Criteria
  • Information Systems
  • Information Technology
  • Projects
  • Project Success
  • Project Management Success

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