TY - GEN
T1 - Creating Meaningful Intelligence for Decision-Making by Modelling Complexities of Human Influence
T2 - 13th Advanced Doctoral Conference on Computing, Electrical, and Industrial Systems, DoCEIS 2022
AU - Pina, Paulo
AU - Neves-Silva, Rui
N1 - Publisher Copyright:
© 2022, IFIP International Federation for Information Processing.
PY - 2022/6/21
Y1 - 2022/6/21
N2 - Strategic decision-making still struggles to cope with the interference of people in its proposed plans, creating a gap between idealised and real-world versions. Even when the existence of humans is considered, models and abstractions tend to be simplistic and lacking in complex human traits (e. g. creativity, sentiment). We analyse the current scientific landscape in the dimensions that overlap in the field of strategic decision making and posit that to provide means to a more informed and robust decision-making, humans should not only be seen as elements that need to accept and adopt decisions, but also as actors that affect their outcomes. Humans should be understood as central pieces and the strategic decision-making process should thus consider their importance both in techniques that foster co-creation, and also in developing dynamic models that demonstrate their influence and impact. In this article, we describe this problem-space and outline an approach integrating Decision Intelligence, Enterprise Architecture, Design Thinking, and architectural principles to achieve a human-centric, adaptive strategic design. We also discuss the influence of information presentation and visuals for meaningful participation in strategic decision-making processes.
AB - Strategic decision-making still struggles to cope with the interference of people in its proposed plans, creating a gap between idealised and real-world versions. Even when the existence of humans is considered, models and abstractions tend to be simplistic and lacking in complex human traits (e. g. creativity, sentiment). We analyse the current scientific landscape in the dimensions that overlap in the field of strategic decision making and posit that to provide means to a more informed and robust decision-making, humans should not only be seen as elements that need to accept and adopt decisions, but also as actors that affect their outcomes. Humans should be understood as central pieces and the strategic decision-making process should thus consider their importance both in techniques that foster co-creation, and also in developing dynamic models that demonstrate their influence and impact. In this article, we describe this problem-space and outline an approach integrating Decision Intelligence, Enterprise Architecture, Design Thinking, and architectural principles to achieve a human-centric, adaptive strategic design. We also discuss the influence of information presentation and visuals for meaningful participation in strategic decision-making processes.
KW - Decision intelligence
KW - Design thinking
KW - Digital twins
KW - Enterprise architecture
KW - Human-in-the-loop
KW - Strategic decision-making
UR - http://www.scopus.com/inward/record.url?scp=85134293050&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-07520-9_4
DO - 10.1007/978-3-031-07520-9_4
M3 - Conference contribution
AN - SCOPUS:85134293050
SN - 978-303107519-3
T3 - IFIP Advances in Information and Communication Technology
SP - 35
EP - 49
BT - Technological Innovation for Digitalization and Virtualization
A2 - Camarinha-Matos, Luís M.
PB - Springer
CY - Cham
Y2 - 29 June 2022 through 1 July 2022
ER -