Control Charts to Support Trust Monitoring in Dynamic Logistics Networks

António Abreu, José Requeijo, João M. F. Calado, Ana Dias

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)
16 Downloads (Pure)

Abstract

Nowadays, companies to be competitive must develop capabilities that enable them to respond quickly to market needs. According to some managers, the strategy is the development of dynamic logistics networks based on a collaborative environment. However, the absence of mechanisms to detect and even anticipate potential opportunistic behaviour is an obstacle to the proliferation of this way of working. The article aims to understand the role of trust to sustainability of collaborative processes. The paper begins by discussing the trust properties. It is then discussed how statistical control charts can be used to support the trust monitoring of each member within a collaborative ecosystem. The control charts’ tools suggested in this paper are the Z control charts for trust level monitoring and the Zi capacity index. Finally, it is discussed how this approach can be applied to dynamic logistics networks within the context of a collaborative ecosystem.

Original languageEnglish
Title of host publicationCollaborative Networks of Cognitive Systems - 19th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2018, Proceedings
EditorsHamideh Afsarmanesh, Yacine Rezgui, Luis M. Camarinha-Matos
PublisherSpringer New York LLC
Pages499-511
Number of pages13
ISBN (Print)9783319991269
DOIs
Publication statusPublished - 2018
Event19th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2018 - Cardiff, United Kingdom
Duration: 17 Sep 201819 Sep 2018

Publication series

NameIFIP Advances in Information and Communication Technology
Volume534
ISSN (Print)1868-4238

Conference

Conference19th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2018
CountryUnited Kingdom
CityCardiff
Period17/09/1819/09/18

Keywords

  • Collaborative networks
  • Logistic
  • Management
  • Quality
  • Trust

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