TY - GEN
T1 - Control Charts to Support Trust Monitoring in Dynamic Logistics Networks
AU - Abreu, António
AU - Requeijo, José
AU - Calado, João M. F.
AU - Dias, Ana
N1 - info:eu-repo/grantAgreement/FCT/5876/147324/PT#
info:eu-repo/grantAgreement/FCT/5876/147353/PT#
PY - 2018
Y1 - 2018
N2 - Nowadays, companies to be competitive must develop capabilities that enable them to respond quickly to market needs. According to some managers, the strategy is the development of dynamic logistics networks based on a collaborative environment. However, the absence of mechanisms to detect and even anticipate potential opportunistic behaviour is an obstacle to the proliferation of this way of working. The article aims to understand the role of trust to sustainability of collaborative processes. The paper begins by discussing the trust properties. It is then discussed how statistical control charts can be used to support the trust monitoring of each member within a collaborative ecosystem. The control charts’ tools suggested in this paper are the Z control charts for trust level monitoring and the Zi capacity index. Finally, it is discussed how this approach can be applied to dynamic logistics networks within the context of a collaborative ecosystem.
AB - Nowadays, companies to be competitive must develop capabilities that enable them to respond quickly to market needs. According to some managers, the strategy is the development of dynamic logistics networks based on a collaborative environment. However, the absence of mechanisms to detect and even anticipate potential opportunistic behaviour is an obstacle to the proliferation of this way of working. The article aims to understand the role of trust to sustainability of collaborative processes. The paper begins by discussing the trust properties. It is then discussed how statistical control charts can be used to support the trust monitoring of each member within a collaborative ecosystem. The control charts’ tools suggested in this paper are the Z control charts for trust level monitoring and the Zi capacity index. Finally, it is discussed how this approach can be applied to dynamic logistics networks within the context of a collaborative ecosystem.
KW - Collaborative networks
KW - Logistic
KW - Management
KW - Quality
KW - Trust
UR - http://www.scopus.com/inward/record.url?scp=85053777276&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-99127-6_43
DO - 10.1007/978-3-319-99127-6_43
M3 - Conference contribution
AN - SCOPUS:85053777276
SN - 9783319991269
T3 - IFIP Advances in Information and Communication Technology
SP - 499
EP - 511
BT - Collaborative Networks of Cognitive Systems - 19th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2018, Proceedings
A2 - Afsarmanesh, Hamideh
A2 - Rezgui, Yacine
A2 - Camarinha-Matos, Luis M.
PB - Springer New York LLC
T2 - 19th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2018
Y2 - 17 September 2018 through 19 September 2018
ER -