TY - JOUR
T1 - Collaborative services provision for solar power plants
AU - Camarinha-Matos, Luis M.
AU - Oliveira, Ana Ines
AU - Ferrada, Filipa
AU - Thamburaj, Victor
PY - 2017
Y1 - 2017
N2 - Purpose - The purpose of this paper is to support effective business services provision along the life cycle of complex service-enhanced products, such as the case of solar power plants, and to explore collaborative approaches for multi-stakeholder business services. Design/methodology/approach - Design and implementation of adequate collaboration strategies and cloud-based support mechanisms to facilitate creation and management of collaborative networks in this sector. For this purpose, a conceptual framework, a cloud-based platform and a set of collaboration support tools are proposed. Validation is based on a pilot implementation and interactions with a large group of end users. Findings - Validation results confirmed the suitability of the collaborative networks approach in this sector, which often involves multiple small and medium size enterprises. Originality/value - The interplay between long-Term strategic networks and goal-oriented collaborative networks and their interaction with the various phases of the product-services life cycle correspond to a novel approach in this sector, traditionally focused on a sub-contracting model. This opens new opportunities for enhancing the value of complex products through collaborative value-Added services. Of particular relevance is also the adoption of collaborative approaches for service co-creation.
AB - Purpose - The purpose of this paper is to support effective business services provision along the life cycle of complex service-enhanced products, such as the case of solar power plants, and to explore collaborative approaches for multi-stakeholder business services. Design/methodology/approach - Design and implementation of adequate collaboration strategies and cloud-based support mechanisms to facilitate creation and management of collaborative networks in this sector. For this purpose, a conceptual framework, a cloud-based platform and a set of collaboration support tools are proposed. Validation is based on a pilot implementation and interactions with a large group of end users. Findings - Validation results confirmed the suitability of the collaborative networks approach in this sector, which often involves multiple small and medium size enterprises. Originality/value - The interplay between long-Term strategic networks and goal-oriented collaborative networks and their interaction with the various phases of the product-services life cycle correspond to a novel approach in this sector, traditionally focused on a sub-contracting model. This opens new opportunities for enhancing the value of complex products through collaborative value-Added services. Of particular relevance is also the adoption of collaborative approaches for service co-creation.
KW - Co-innovation
KW - Collaborative business services
KW - Collaborative networks
KW - Solar power plants
UR - http://www.scopus.com/inward/record.url?scp=85019570071&partnerID=8YFLogxK
U2 - 10.1108/IMDS-06-2016-0246
DO - 10.1108/IMDS-06-2016-0246
M3 - Article
AN - SCOPUS:85019570071
VL - 117
SP - 946
EP - 966
JO - Industrial Management & Data Systems
JF - Industrial Management & Data Systems
SN - 0263-5577
IS - 5
ER -