Collaborative knowledge management using wiki front-end modules

Catarina Marques-Lucena, Carlos Agostinho, Sotiris Koussouris, João Sarraipa, Ricardo Jardim-Gonçalves

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Nowadays organizations have been pushed to speed up the rate of industrial transformation to high value products and services. The capability to agilely respond to new market demands became a strategic pillar for innovation, and knowledge management could support organizations to achieve that goal. However, such knowledge management approaches tend to be over complex or too academic, with interfaces difficult to manage, even more if cooperative handling is required. Nevertheless, in an ideal framework, both tacit and explicit knowledge management should be addressed to achieve knowledge handling with precise and semantically meaningful definitions. Contributing towards this direction, this paper proposes a framework capable of gathering the knowledge held by domain experts through a widespread wiki look interface, and transforming it into explicit ontologies. This enables to build tools with advanced reasoning capabilities, able to provide contextualized recommendation of resources, facilitating communities’ coordination and supporting decision-making activities. A scenario where the framework was successfully applied is provided to show the pertinence of the proposed framework.

Original languageEnglish
Title of host publicationEnterprise Information Systems - 17th International Conference, ICEIS 2015, Revised Selected Papers
PublisherSpringer-Verlag
Pages69-86
Number of pages18
Volume241
ISBN (Print)978-3-319-29132-1
DOIs
Publication statusPublished - 2015
Event17th International Conference on Enterprise Information Systems, ICEIS 2015 - Barcelona, Spain
Duration: 27 Apr 201530 Apr 2015

Publication series

NameLecture Notes in Business Information Processing
Volume241
ISSN (Print)18651348

Conference

Conference17th International Conference on Enterprise Information Systems, ICEIS 2015
CountrySpain
CityBarcelona
Period27/04/1530/04/15

Keywords

  • Explicit knowledge
  • Knowledge management
  • Recommendation systems
  • Semantic wiki
  • Tacit knowledge

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  • Cite this

    Marques-Lucena, C., Agostinho, C., Koussouris, S., Sarraipa, J., & Jardim-Gonçalves, R. (2015). Collaborative knowledge management using wiki front-end modules. In Enterprise Information Systems - 17th International Conference, ICEIS 2015, Revised Selected Papers (Vol. 241, pp. 69-86). (Lecture Notes in Business Information Processing; Vol. 241). Springer-Verlag. https://doi.org/10.1007/978-3-319-29133-8_4