TY - JOUR
T1 - Barriers and facilitators to knowledge management in university research centers
T2 - an exploratory study
AU - Rego, Arménio
AU - Pinho, Isabel
AU - Pedrosa, Júlio
AU - Cunha, Miguel Pina
PY - 2009/1/1
Y1 - 2009/1/1
N2 - This study shows how 152 researchers from several research centers of a Portuguese university perceive the facilitators and barriers to knowledge management. Three domains are considered-knowledge gathering, creation, and diffusion. Three dimensions of barriers and facilitators were considered-individuals, socio-organizational processes, and technology. Regarding both barriers and facilitators, but mainly barriers, the findings suggest that researchers are more sensitive to the “soft” aspects of knowledge management (i.e., individuals, socio-organizational processes) than to the “hard” ones (i.e., technology). This suggests that, although technology is an important facilitator, it is people and their interactions that create knowledge and promote the knowledge flow.
AB - This study shows how 152 researchers from several research centers of a Portuguese university perceive the facilitators and barriers to knowledge management. Three domains are considered-knowledge gathering, creation, and diffusion. Three dimensions of barriers and facilitators were considered-individuals, socio-organizational processes, and technology. Regarding both barriers and facilitators, but mainly barriers, the findings suggest that researchers are more sensitive to the “soft” aspects of knowledge management (i.e., individuals, socio-organizational processes) than to the “hard” ones (i.e., technology). This suggests that, although technology is an important facilitator, it is people and their interactions that create knowledge and promote the knowledge flow.
KW - Individuals
KW - Knowledge management
KW - Socio-organizational processes
KW - Technology
UR - http://www.scopus.com/inward/record.url?scp=78649828990&partnerID=8YFLogxK
U2 - 10.2753/JMR1536-5433070103
DO - 10.2753/JMR1536-5433070103
M3 - Article
AN - SCOPUS:78649828990
SN - 1536-5433
VL - 7
SP - 33
EP - 47
JO - Management Research
JF - Management Research
IS - 1
ER -