Abstract
Knowledge management is a very important way of creating competitive dynamics in the market. This paper proposes a structural adoption model, in which "Ba", defined here, as the existence of a knowledge-sharing environment, is determinant in the adoption of organizational knowledge management systems (KMS). This model was validated through a survey within a real organizational context of a telecommunications company. Results showed that Ba, through the tacit organizational tasks, is a significant factor in the perception of the ease of use and therefore a determinant factor in the adoption of KMS.
Translated title of the contribution | Ba: A determinant factor in knowledge management systems' use |
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Original language | Portuguese |
Pages (from-to) | 1-19 |
Number of pages | 19 |
Journal | RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao |
Volume | 2017 |
Issue number | 22 |
DOIs | |
Publication status | Published - 2017 |
Keywords
- Ba
- KMS
- Knowledge management systems
- Knowledge sharing
- Organization
- Tacit task