Knowledge management is a very important way of creating competitive dynamics in the market. This paper proposes a structural adoption model, in which "Ba", defined here, as the existence of a knowledge-sharing environment, is determinant in the adoption of organizational knowledge management systems (KMS). This model was validated through a survey within a real organizational context of a telecommunications company. Results showed that Ba, through the tacit organizational tasks, is a significant factor in the perception of the ease of use and therefore a determinant factor in the adoption of KMS.
|Translated title of the contribution||Ba: A determinant factor in knowledge management systems' use|
|Number of pages||19|
|Journal||RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao|
|Publication status||Published - 2017|
- Knowledge management systems
- Knowledge sharing
- Tacit task