Abstract
Nowadays challenging world of business forces managers to evaluate which factors are crucial for their organization continuousness. One of the most important competitive advantages is employee empowerment. The aim of this study is applying a model to rank bank branches by consider the main influence factors that affect employee empowerment. Proposed approach is based on Fuzzy Analytic Hierarchy Process (FAHP) and VIKOR (VlseKriterijumska Optimizacija IKompromisno Resenje) methods. FAHP method is used in determining the weights of the criteria by decision makers and then rankings of the banks were determined by VIKORmethod. The proposed method in this study is used for ranking the five branches of Agri bank in field of employee empowerment by eight indexes that have major impacts on it.
Original language | English |
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Title of host publication | Proceedings of the 8th International Conference on Management Science and Engineering Management (ICMSEM 2014) |
Subtitle of host publication | Focused on Intelligent System and Management Science |
Publisher | Springer Verlag |
Pages | 105-116 |
Number of pages | 12 |
Volume | 280 |
ISBN (Electronic) | 978-364255181-9 |
DOIs | |
Publication status | Published - 2014 |
Event | 8th International Conference on Management Science and Engineering Management, ICMSEM 2014 - Lisboa, Lisbon, Portugal Duration: 25 Jul 2014 → 27 Jul 2014 Conference number: 8th http://www.icmsem.org/past/201501/8.html |
Publication series
Name | Advances in Intelligent Systems and Computing |
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Publisher | Springer Verlag |
Volume | 280 |
ISSN (Print) | 2194-5357 |
Conference
Conference | 8th International Conference on Management Science and Engineering Management, ICMSEM 2014 |
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Abbreviated title | ICMSEM 2014 |
Country/Territory | Portugal |
City | Lisbon |
Period | 25/07/14 → 27/07/14 |
Internet address |
Keywords
- Employee empowerment
- Fuzzy analytic hierarchy process (FAHP)
- Fuzzy sets
- VIKOR method