Assessing the Role of Age, Education, Gender and Income on the Digital Divide: Evidence for the European Union

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Abstract

This paper assesses the digital divide between and within the 28 member-states of the European Union. The analysis comprised four socio-demographic contexts: age, education, gender, and income. Because of the digital divide’s complexity, a multivariate approach was applied - factor analysis with oblique rotation, which resulted in two distinct dimensions: e-Services and Social Networks. To test the significant differences of European Union positioning and European Union disparities, Multivariate Analysis of Variance and Squared Rank Test were computed. Findings show that e-Services adoption is influenced primarily by the education level of individuals, while Social Networks adoption is more affected by individuals’ age.

Original languageEnglish
Pages (from-to)1007–1021
Number of pages15
JournalInformation Systems Frontiers
Volume21
Issue number4
Early online date19 May 2020
DOIs
Publication statusPublished - 1 Aug 2021

Keywords

  • Age
  • Digital divide
  • Education
  • Gender
  • Income

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