Assessing the determinants of Millennials’ online protective behavior: How their protection motivation translates into actual use behavior

Ana S. Medeiros, Luis F. Martinez, Luisa M. Martinez

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

This research assesses the determinants of Millennials protection motivation (or security intentions) on their actual use behavior when navigating online, considering the protective measures they adopt. Accordingly, we propose a model integrating variables from two widely accepted behavioral theories, the Protection Motivation Theory and the Reasoned Action Approach. An online survey was conducted, relying on the responses of 236 participants from different nationalities, which were analyzed through hierarchical multiple regression. Results show a gap between security intentions and use behavior and indicate safety habit strength and actual control as significant predictors of Millennials’ use behavior. By focusing not only on the users’ behavioral intentions but also on their actual use behavior, this research seeks to extend the previous literature on the topic.

Original languageEnglish
Title of host publicationAdvances in Digital Marketing and eCommerce - 1st International Conference, 2020
EditorsFrancisco J. Martínez-López, Steven D’Alessandro
PublisherSpringer Science and Business Media B.V.
Pages153-162
Number of pages10
ISBN (Print)9783030475949
DOIs
Publication statusPublished - 2020
Event1st Digital Marketing and eCommerce Conference, DMeC 2020 - Barcelona, Spain
Duration: 25 Jun 202026 Jun 2020

Publication series

NameSpringer Proceedings in Business and Economics
ISSN (Print)2198-7246
ISSN (Electronic)2198-7254

Conference

Conference1st Digital Marketing and eCommerce Conference, DMeC 2020
Country/TerritorySpain
CityBarcelona
Period25/06/2026/06/20

Keywords

  • Online security
  • Protection Motivation
  • Reasoned Action Approach
  • Security Intentions
  • Use Behavior

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