TY - GEN
T1 - Assessing lean implementation
AU - Schröders, Timo
AU - Machado, Virgílio António Cruz
PY - 2015
Y1 - 2015
N2 - The lean management philosophy is applied to improve the productivity and customer satisfaction of an organization. Though lean implementations often fail or are not sustainable. Based on this, an assessment tool is developed. It consists of 24 criteria that are divided in the 4 categories: leadership, culture, knowledge, and process. The category culture is subdivided in: improvement, empowering, and partnering. The rating of each criterion works by interviews on the management and supervisor level, and surveys on all levels of the company. To improve the score of low rated criteria, different countermeasures for each criterion are named. By gathering the knowledge of different research and case studies, this tool can help companies to implement lean in a sustainable way.
AB - The lean management philosophy is applied to improve the productivity and customer satisfaction of an organization. Though lean implementations often fail or are not sustainable. Based on this, an assessment tool is developed. It consists of 24 criteria that are divided in the 4 categories: leadership, culture, knowledge, and process. The category culture is subdivided in: improvement, empowering, and partnering. The rating of each criterion works by interviews on the management and supervisor level, and surveys on all levels of the company. To improve the score of low rated criteria, different countermeasures for each criterion are named. By gathering the knowledge of different research and case studies, this tool can help companies to implement lean in a sustainable way.
KW - Lean implementation
KW - Lean management
KW - Performance assessment
UR - http://www.scopus.com/inward/record.url?scp=84946089216&partnerID=8YFLogxK
U2 - 10.1007/978-3-662-47200-2_84
DO - 10.1007/978-3-662-47200-2_84
M3 - Conference contribution
AN - SCOPUS:84946089216
SN - 9783662471999
VL - 349
T3 - Lecture Notes in Electrical Engineering
SP - 803
EP - 811
BT - Industrial Engineering, Management Science and Applications 2015
PB - Springer-Verlag
T2 - International Conference on Industrial Engineering, Management Science and Applications, ICIMSA 2015
Y2 - 26 May 2015 through 28 May 2015
ER -