TY - GEN
T1 - Applying a variation of delphi method for knowledge elicitation in the context of an intelligent system design
AU - Simões-Marques, Mário
AU - Teodoro, M. Filomena
AU - Calhamonas, Gabriel
AU - Nunes, Isabel L.
N1 - The work was funded by the Portuguese Ministry of Defense and by the Portuguese Navy.
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PY - 2020/1/1
Y1 - 2020/1/1
N2 - The effectiveness, efficiency and satisfaction are key indicators of the Usability of a system. The outcome of the knowledge management process associated with the development of intelligent systems is determinant in this regard. The paper describes the use of the Delphi method to identify the level of fitness that subject matter experts (SMEs) recognize on different types of response units to perform specific disaster response tasks, with the purpose of expliciting the knowledge required for the inference process of the THEMIS intelligent system. Since the SMEs involved in this elicitation process had different levels of experience on different domains of disaster management, to help reaching consensus the Delphi method was modified to weight the level of experience expressed by the SMEs. This variant of the Delphi method is presented, discussing the approach adopted in each step of the iterative process, the obtained results, and the followed validation process.
AB - The effectiveness, efficiency and satisfaction are key indicators of the Usability of a system. The outcome of the knowledge management process associated with the development of intelligent systems is determinant in this regard. The paper describes the use of the Delphi method to identify the level of fitness that subject matter experts (SMEs) recognize on different types of response units to perform specific disaster response tasks, with the purpose of expliciting the knowledge required for the inference process of the THEMIS intelligent system. Since the SMEs involved in this elicitation process had different levels of experience on different domains of disaster management, to help reaching consensus the Delphi method was modified to weight the level of experience expressed by the SMEs. This variant of the Delphi method is presented, discussing the approach adopted in each step of the iterative process, the obtained results, and the followed validation process.
KW - Disaster management
KW - Fuzzy
KW - Human-systems interaction
KW - Knowledge management
KW - THEMIS
UR - https://www.scopus.com/pages/publications/85067363390
U2 - 10.1007/978-3-030-20040-4_35
DO - 10.1007/978-3-030-20040-4_35
M3 - Conference contribution
AN - SCOPUS:85067363390
SN - 9783030200398
T3 - Advances in Intelligent Systems and Computing
SP - 386
EP - 398
BT - Advances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction
A2 - Nunes, Isabel L.
PB - Springer Verlag
T2 - AHFE International Conference on Human Factors and Systems Interaction, 2019
Y2 - 24 July 2019 through 28 July 2019
ER -