Applying a variation of delphi method for knowledge elicitation in the context of an intelligent system design

Mário Simões-Marques, M. Filomena Teodoro, Gabriel Calhamonas, Isabel L. Nunes

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Citation (Scopus)

Abstract

The effectiveness, efficiency and satisfaction are key indicators of the Usability of a system. The outcome of the knowledge management process associated with the development of intelligent systems is determinant in this regard. The paper describes the use of the Delphi method to identify the level of fitness that subject matter experts (SMEs) recognize on different types of response units to perform specific disaster response tasks, with the purpose of expliciting the knowledge required for the inference process of the THEMIS intelligent system. Since the SMEs involved in this elicitation process had different levels of experience on different domains of disaster management, to help reaching consensus the Delphi method was modified to weight the level of experience expressed by the SMEs. This variant of the Delphi method is presented, discussing the approach adopted in each step of the iterative process, the obtained results, and the followed validation process.

Original languageEnglish
Title of host publicationAdvances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction
EditorsIsabel L. Nunes
PublisherSpringer Verlag
Pages386-398
Number of pages13
ISBN (Print)9783030200398
DOIs
Publication statusPublished - 1 Jan 2020
EventAHFE International Conference on Human Factors and Systems Interaction, 2019 - Washington D.C., United States
Duration: 24 Jul 201928 Jul 2019

Publication series

NameAdvances in Intelligent Systems and Computing
PublisherSpringer Verlag
Volume959
ISSN (Print)2194-5357

Conference

ConferenceAHFE International Conference on Human Factors and Systems Interaction, 2019
CountryUnited States
CityWashington D.C.
Period24/07/1928/07/19

Keywords

  • Disaster management
  • Fuzzy
  • Human-systems interaction
  • Knowledge management
  • THEMIS

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  • Cite this

    Simões-Marques, M., Teodoro, M. F., Calhamonas, G., & Nunes, I. L. (2020). Applying a variation of delphi method for knowledge elicitation in the context of an intelligent system design. In I. L. Nunes (Ed.), Advances in Human Factors and Systems Interaction - Proceedings of the AHFE 2019 International Conference on Human Factors and Systems Interaction (pp. 386-398). (Advances in Intelligent Systems and Computing; Vol. 959). Springer Verlag. https://doi.org/10.1007/978-3-030-20040-4_35