TY - JOUR
T1 - An empirical analysis to assess the determinants of SaaS diffusion in firms
AU - Martins, Ricardo
AU - Oliveira, Tiago
AU - Thomas, Manoj Abraham
N1 - Martins, R., Oliveira, T., & Thomas, M. A. (2016). An empirical analysis to assess the determinants of SaaS diffusion in firms. Computers in Human Behavior, 62, 19-33. https://doi.org/10.1016/j.chb.2016.03.049 ---%ABS3%
PY - 2016/9/1
Y1 - 2016/9/1
N2 - We propose a conceptual model for assessing the determinants of SaaS diffusion process (i.e. intention, adoption, and routinization). The conceptual model is based on three important theories of adoption at the firm level (i.e., technology-organization-environment [TOE] framework, diffusion of innovation [DOI] theory, and institutional [INT] theory). Data collected from 265 firms are used to test the conceptual model. Nine determinants are found to be statistically significant. By examining direct and total (direct and indirect) effects of the determinants, the study offers rich insight into the firm's decision to adopt and routinize SaaS.
AB - We propose a conceptual model for assessing the determinants of SaaS diffusion process (i.e. intention, adoption, and routinization). The conceptual model is based on three important theories of adoption at the firm level (i.e., technology-organization-environment [TOE] framework, diffusion of innovation [DOI] theory, and institutional [INT] theory). Data collected from 265 firms are used to test the conceptual model. Nine determinants are found to be statistically significant. By examining direct and total (direct and indirect) effects of the determinants, the study offers rich insight into the firm's decision to adopt and routinize SaaS.
KW - Diffusion of innovations (DOI) theory
KW - Institutional (INT) theory
KW - Software-as-a-service (SaaS)
KW - Technology adoption
KW - Technology-organization-environment (TOE) framework
UR - http://www.scopus.com/inward/record.url?scp=84962775111&partnerID=8YFLogxK
U2 - 10.1016/j.chb.2016.03.049
DO - 10.1016/j.chb.2016.03.049
M3 - Article
AN - SCOPUS:84962775111
SN - 0747-5632
VL - 62
SP - 19
EP - 33
JO - Computers in Human Behavior
JF - Computers in Human Behavior
ER -