TY - GEN
T1 - An emotional support system for collaborative networks
AU - Ferrada, Filipa
AU - Camarinha-Matos, Luis M.
PY - 2015/4/1
Y1 - 2015/4/1
N2 - A particular challenge in the management of collaborative networks is the effective handling of the interactions among participants, especially in what concerns the management of “soft” issues that are not currently available in the execution processes of such networks. These issues can include inter- and intraorganizational abilities, problems in keeping team cohesion, leadership, among others. Moreover, one cannot forget that organizations are composed of people, and people have intrinsically associated emotions which are present in all interactions. In this sense, when not properly handled, some participant’s emotions might put in jeopardy the quality of the collaboration. On the other hand the collective emotional state of the collaborative network can also affect each participant’s emotions. As a contribution to keep the emotional equilibrium of the network, this paper presents the design of an emotional support system, including the identification and categorization of the most influencing positive and negative collective emotions and also the specification and prototyping of the sub-system services.
AB - A particular challenge in the management of collaborative networks is the effective handling of the interactions among participants, especially in what concerns the management of “soft” issues that are not currently available in the execution processes of such networks. These issues can include inter- and intraorganizational abilities, problems in keeping team cohesion, leadership, among others. Moreover, one cannot forget that organizations are composed of people, and people have intrinsically associated emotions which are present in all interactions. In this sense, when not properly handled, some participant’s emotions might put in jeopardy the quality of the collaboration. On the other hand the collective emotional state of the collaborative network can also affect each participant’s emotions. As a contribution to keep the emotional equilibrium of the network, this paper presents the design of an emotional support system, including the identification and categorization of the most influencing positive and negative collective emotions and also the specification and prototyping of the sub-system services.
KW - Collaboration health
KW - Collaborative networks
KW - Collective emotions
KW - Emotions
UR - https://www.scopus.com/pages/publications/84926656035
U2 - 10.1007/978-3-319-16766-4_5
DO - 10.1007/978-3-319-16766-4_5
M3 - Conference contribution
AN - SCOPUS:84926656035
VL - 450
T3 - IFIP Advances in Information and Communication Technology
SP - 42
EP - 53
BT - Technological Innovation for Cloud-Based Engineering Systems - 6th IFIPWG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2015, Proceedings
PB - Springer New York LLC
T2 - 6th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2015
Y2 - 13 April 2015 through 15 April 2015
ER -