An emotional support system for collaborative networks

Filipa Ferrada, Luis M. Camarinha-Matos

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

A particular challenge in the management of collaborative networks is the effective handling of the interactions among participants, especially in what concerns the management of “soft” issues that are not currently available in the execution processes of such networks. These issues can include inter- and intraorganizational abilities, problems in keeping team cohesion, leadership, among others. Moreover, one cannot forget that organizations are composed of people, and people have intrinsically associated emotions which are present in all interactions. In this sense, when not properly handled, some participant’s emotions might put in jeopardy the quality of the collaboration. On the other hand the collective emotional state of the collaborative network can also affect each participant’s emotions. As a contribution to keep the emotional equilibrium of the network, this paper presents the design of an emotional support system, including the identification and categorization of the most influencing positive and negative collective emotions and also the specification and prototyping of the sub-system services.

Original languageEnglish
Title of host publicationTechnological Innovation for Cloud-Based Engineering Systems - 6th IFIPWG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2015, Proceedings
PublisherSpringer New York LLC
Pages42-53
Number of pages12
Volume450
ISBN (Electronic)9783319167657
DOIs
Publication statusPublished - 1 Apr 2015
Event6th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2015 - Costa de Caparica, Portugal
Duration: 13 Apr 201515 Apr 2015

Publication series

NameIFIP Advances in Information and Communication Technology
Volume450
ISSN (Print)18684238

Conference

Conference6th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2015
CountryPortugal
CityCosta de Caparica
Period13/04/1515/04/15

Fingerprint

Emotion
Collaborative networks
Interaction
Prototyping
Subsystem
Team cohesion

Keywords

  • Collaboration health
  • Collaborative networks
  • Collective emotions
  • Emotions

Cite this

Ferrada, F., & Camarinha-Matos, L. M. (2015). An emotional support system for collaborative networks. In Technological Innovation for Cloud-Based Engineering Systems - 6th IFIPWG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2015, Proceedings (Vol. 450, pp. 42-53). (IFIP Advances in Information and Communication Technology; Vol. 450). Springer New York LLC. https://doi.org/10.1007/978-3-319-16766-4_5
Ferrada, Filipa ; Camarinha-Matos, Luis M. / An emotional support system for collaborative networks. Technological Innovation for Cloud-Based Engineering Systems - 6th IFIPWG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2015, Proceedings. Vol. 450 Springer New York LLC, 2015. pp. 42-53 (IFIP Advances in Information and Communication Technology).
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Ferrada, F & Camarinha-Matos, LM 2015, An emotional support system for collaborative networks. in Technological Innovation for Cloud-Based Engineering Systems - 6th IFIPWG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2015, Proceedings. vol. 450, IFIP Advances in Information and Communication Technology, vol. 450, Springer New York LLC, pp. 42-53, 6th IFIP WG 5.5/SOCOLNET Advanced Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2015, Costa de Caparica, Portugal, 13/04/15. https://doi.org/10.1007/978-3-319-16766-4_5

An emotional support system for collaborative networks. / Ferrada, Filipa; Camarinha-Matos, Luis M.

Technological Innovation for Cloud-Based Engineering Systems - 6th IFIPWG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2015, Proceedings. Vol. 450 Springer New York LLC, 2015. p. 42-53 (IFIP Advances in Information and Communication Technology; Vol. 450).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Ferrada F, Camarinha-Matos LM. An emotional support system for collaborative networks. In Technological Innovation for Cloud-Based Engineering Systems - 6th IFIPWG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2015, Proceedings. Vol. 450. Springer New York LLC. 2015. p. 42-53. (IFIP Advances in Information and Communication Technology). https://doi.org/10.1007/978-3-319-16766-4_5