Airline passengers’ perceptions of service quality: themes in online reviews

Ana Brochado, Paulo Rita, Cristina Oliveira, Fernando Oliveira

Research output: Contribution to journalArticlepeer-review

45 Citations (Scopus)
947 Downloads (Pure)

Fingerprint

Dive into the research topics of 'Airline passengers’ perceptions of service quality: themes in online reviews'. Together they form a unique fingerprint.

Earth & Environmental Sciences

Business & Economics