AI and emerging technology adoption: a research agenda for operations management

Viswanath Venkatesh, Raji Raman, Frederico Cruz-Jesus

Research output: Contribution to journalArticlepeer-review

6 Citations (Scopus)


Artificial intelligence (AI) is becoming a critical engine that powers a range of technology solutions. It is rapidly playing a vital role in supply chain and operations management. In this paper, we present a research agenda of how researchers and practitioners alike can study the potential adoption of AI-powered tools for benefits in the supply chain. We draw on the unified theory of acceptance and use of technology and suggest directions for research that leverage a mixed-methods research approach. Because these technologies are in a nascent stage and evolving rapidly, a mixed-methods approach will allow for a careful examination of potential features and how their adoption can be fostered, with specific benefits in mind. We present three-specific research directions rooted in the developmental, completeness, and expansion purposes of mixed-methods research.
Original languageEnglish
Pages (from-to)1-11
JournalInternational Journal Of Production Research
Publication statusE-pub ahead of print - 6 Apr 2023


  • Adoption
  • artificial intelligence
  • emerging technologies
  • operations management
  • research agenda


Dive into the research topics of 'AI and emerging technology adoption: a research agenda for operations management'. Together they form a unique fingerprint.

Cite this