Adding value to bank branch performance evaluation using cognitive maps and MCDA: A case study

F. A.F. Ferreira, S. P. Santos, P. M.M. Rodrigues

Research output: Contribution to journalArticlepeer-review

Original languageEnglish
Pages (from-to)215-218
Number of pages4
JournalDevelopment and Learning in Organizations: An International Journal
Issue number6
Publication statusPublished - 4 Oct 2011


  • Bank branches
  • Cognitive mapping
  • MCDA

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