A Systematic Review on Robot-Advisors in Fintech

Technology has been the main driver for the financial sector. Fintech tools emerged to support the provision of financial services, especially Robot-Advisors (RAs), which allow the automation of the investment management process. The main functions are the creation of an investment portfolio and allocating assets, and daily management of investment portfolios based on a machine learning algorithm. This paper presents a literature review to summarise the importance of RAs in the financial sectors as well as the perception of investors. Also, this literature review presents the main algorithm’s characteristics behind the intelligence of RAs and the primary concerns. The Scopus and Web of Science databases revealed 114 research papers. It was found that investor acceptance of these technologies is affected by aspects of high volatility, which includes financial markets. The algorithm's mathematical models and system architecture might be improved so that this instrument can better suit the needs of investors.