A modelling framework for collaborative network emotions

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6 Citations (Scopus)


Recent research in collaborative networks have shown that the development of “human-inspired” friendly systems with cognitive models of factors such as stress, trust, decision-making ability, and emotion can be seen as promising approach to prevent technological failures and, consequently contribute to their sustainability. Accordingly, an human-emotions-based approach is proposed aiming at conceptualizing the idea of collaborative network players “having” and “feeling” emotions, helping in the management of potential collaboration conflicts, decision-making, and collaborative network governance. This paper presents the underlying theoretical background to support emotional processes within collaborative networks and the description of the proposed modelling framework–the Collaborative EMOtion modelling framework (C-EMO).

Original languageEnglish
Pages (from-to)1164-1194
Number of pages31
JournalEnterprise Information Systems
Issue number7-8
Publication statusPublished - 14 Sep 2019


  • business ecosystem
  • collaborative networks
  • Collective emotion
  • modelling framework
  • social-technical systems


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