A heuristic model to identify organizational collaborative critical success factors (CSFs)

Marco Nunes, Antonio Abreu, Jelena Bagnjuk, Vanessa D’Onfrio, Celia Saraiva

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Citations (Scopus)

Abstract

It is often argued that efficient inter and intra organizational collaboration is a major critical success factor to drive organizational performance and innovation. However, according to several research, isn’t always clear to organizations to identify and distinguish which factors really drive to success, namely in the collaborative dimension, where the myriad of hidden dynamic interactions between organizational entities triggered by the mix of formal and informal relationships, more often than not, may lead to misinterpret of the reality. Furthermore, organizations often argue that the lack of proper models to guide and support collaborative partnerships, is the major unbreakable barrier that shifts them from engaging more frequent in such collaborative initiatives. In this work is proposed a heuristic model developed under three key organizational areas ((1) collaborative networks, (2) project management, and (3) social network analysis), that in a holistic way identifies and quantitatively measures the myriad of organizational dynamic interactions (collaborative behaviors) to identify organizational collaborative critical success factors (CSFs), by analyzing collaborative data generated by organizations as they execute projects tasks and activities. A case study is illustrated to show the model´s implementation and application, and the benefits for organizations.

Original languageEnglish
Title of host publicationProceedings - 2021 International Young Engineers Forum in Electrical and Computer Engineering, YEF-ECE 2021
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages63-68
Number of pages6
ISBN (Electronic)9781665412643
DOIs
Publication statusPublished - 2021
Event5th International Young Engineers Forum in Electrical and Computer Engineering, YEF-ECE 2021 - Caparica and Online, Portugal
Duration: 9 Jul 20219 Jul 2021

Conference

Conference5th International Young Engineers Forum in Electrical and Computer Engineering, YEF-ECE 2021
Country/TerritoryPortugal
CityCaparica and Online
Period9/07/219/07/21

Keywords

  • Case study
  • Collaborative networks
  • Critical success factors
  • Project management
  • Social network analysis

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