TY - GEN
T1 - A Collaborative Approach to Last-Mile Logistics
AU - Noque, Dionisio Fama
AU - Camarinha-Matos, Luis M.
AU - Oliveira, Ana Inês
N1 - Funding Information:
This work is supported in part by the Portuguese Foundation for Science and Technology through the projects CTS/00066.
Publisher Copyright:
© IFIP International Federation for Information Processing 2025.
PY - 2025/6/26
Y1 - 2025/6/26
N2 - Last-mile logistics faces significant challenges, such as operational inefficiencies, high costs, customer dissatisfaction, and environmental impacts. On the other hand, the rapid growth of e-commerce in recent years and the consequent proliferation of new stakeholders have further intensified these issues. In this context, by promoting resource sharing and operational optimization, collaborative networks appear as a promising solution to enhance the last-mile logistics by integrating ecosystem concepts and exploring emerging technologies. This work proposes the development of a collaborative logistics ecosystem, where various last-mile logistics actors share infrastructure and data to improve delivery efficiency and customer satisfaction, while also contributing to sustainability. The structure of this ecosystem is detailed, including its challenges, expected benefits, and initial implementation ideas. Ongoing research is focused on the development of a simulation model to evaluate different organizational structures and governance models in this sector. This proposal serves as a basis for implementing effective collaborative networks, promoting innovation and sustainability in last-mile logistics.
AB - Last-mile logistics faces significant challenges, such as operational inefficiencies, high costs, customer dissatisfaction, and environmental impacts. On the other hand, the rapid growth of e-commerce in recent years and the consequent proliferation of new stakeholders have further intensified these issues. In this context, by promoting resource sharing and operational optimization, collaborative networks appear as a promising solution to enhance the last-mile logistics by integrating ecosystem concepts and exploring emerging technologies. This work proposes the development of a collaborative logistics ecosystem, where various last-mile logistics actors share infrastructure and data to improve delivery efficiency and customer satisfaction, while also contributing to sustainability. The structure of this ecosystem is detailed, including its challenges, expected benefits, and initial implementation ideas. Ongoing research is focused on the development of a simulation model to evaluate different organizational structures and governance models in this sector. This proposal serves as a basis for implementing effective collaborative networks, promoting innovation and sustainability in last-mile logistics.
KW - Business Ecosystem
KW - Collaborative Networks
KW - Last-Mile Logistics
KW - Sustainability
UR - https://www.scopus.com/pages/publications/105010080611
U2 - 10.1007/978-3-031-97051-1_1
DO - 10.1007/978-3-031-97051-1_1
M3 - Conference contribution
AN - SCOPUS:105010080611
SN - 9783031970504
SN - 9783031970535
T3 - IFIP Advances in Information and Communication Technology
SP - 3
EP - 25
BT - Technological Innovation for AI-Powered Cyber-Physical Systems
A2 - Camarinha-Matos, Luis M.
A2 - Ferrada, Filipa
PB - Springer, Cham
CY - Switzerland
T2 - 16th IFIP WG 5.5 / SOCOLNET Advanced Doctoral Conference on Computing, Electrical, and Industrial Systems, DoCEIS 2025
Y2 - 2 July 2025 through 4 July 2025
ER -