TY - GEN
T1 - A Business Performance Management Framework
AU - Pereira, Ana Carina Brissos
AU - Neto, Miguel de Castro
N1 - Pereira, A. C. B., & de Castro Neto, M. (2020). A Business Performance Management Framework. In Á. Rocha, H. Adeli, L. P. Reis, S. Costanzo, I. Orovic, & F. Moreira (Eds.), Trends and Innovations in Information Systems and Technologies: WorldCIST 2020 (Vol. 1, pp. 312-323). (Advances in Intelligent Systems and Computing; Vol. 1159 AISC). Springer. https://doi.org/10.1007/978-3-030-45688-7_32
PY - 2020/5/18
Y1 - 2020/5/18
N2 - In an increasingly competitive market, companies need to look not only at results, but also at how they can improve their performance to achieve them. Knowing the factors that influence business performance allows to identify initiatives that lead to their improvement or mitigate potential risks, ensuring strategic alignment across the organization. This article presents a Business Performance Management (BPM) framework, where the key components that impact business performance are described, which includes Business Intelligence (BI) as an integral part of the technological framework and a Performance Management (PM) cycle as a methodological approach to its implementation for business performance improvement.
AB - In an increasingly competitive market, companies need to look not only at results, but also at how they can improve their performance to achieve them. Knowing the factors that influence business performance allows to identify initiatives that lead to their improvement or mitigate potential risks, ensuring strategic alignment across the organization. This article presents a Business Performance Management (BPM) framework, where the key components that impact business performance are described, which includes Business Intelligence (BI) as an integral part of the technological framework and a Performance Management (PM) cycle as a methodological approach to its implementation for business performance improvement.
KW - Business Intelligence
KW - Business Performance Management
KW - Framework
UR - http://www.scopus.com/inward/record.url?scp=85085480423&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-45688-7_32
DO - 10.1007/978-3-030-45688-7_32
M3 - Conference contribution
AN - SCOPUS:85085480423
SN - 978-3-030-45687-0
VL - 1
T3 - Advances in Intelligent Systems and Computing
SP - 312
EP - 323
BT - Trends and Innovations in Information Systems and Technologies
A2 - Rocha, Álvaro
A2 - Adeli, Hojjat
A2 - Reis, Luís Paulo
A2 - Costanzo, Sandra
A2 - Orovic, Irena
A2 - Moreira, Fernando
PB - Springer
T2 - 8th World Conference on Information Systems and Technologies, WorldCIST 2020
Y2 - 7 April 2020 through 10 April 2020
ER -