Personal profile
Research interests
Paulo Rita has Post-Doc in E-Marketing (University of Nevada Las Vegas, USA), PhD in Marketing (Cardiff University, UK), Post-graduate Certificate in Research Skills and Quantitative Methods in Management (University of Glasgow, UK) and Bachelor degree in Business Management (ISCTE-IUL).
Dr. Rita is Full Professor of Marketing at NOVA Information Management School (NOVA IMS), Universidade Nova de Lisboa, International Development Coordinator, Director of the Master in Data-driven Marketing (Marketing Intelligence, Marketing Research & CRM, Digital Marketing & Analytics, Data Science for Marketing), Director of the Post-graduate program in Business Analytics for Hospitality & Tourism, Director of NOVA Marketing Analytics Lab, and Coordinator of Data-driven Marketing Research Stream of NOVA IMS Research and Development Center (MagIC).
He is member of the evaluation panel of the Portuguese Science & Technology Foundation (FCT) regarding scholarship applications for Doctoral and Post-Doc Research Projects in Management, Expert Member of the Task Force for the Tourism Research Agenda 2030 of FCT, President of the Evaluation Panel for Accreditation of Bachelor, Master and Doctoral programmes in Marketing of Universities in Portugal of the Agency for Assessment and Accreditation of Higher Education (A3ES), and Visiting Professor at the University of Prague (Czech Republic).
Professor Rita was Foundation Chair of Marketing at ISCTE-IUL, Vice President of the European Doctoral Programmes Association in Management and Business Administration (EDAMBA), and Executive Committee Member of the European Marketing Academy (EMAC).
He is Associate Editor of Marketing for the European Journal of Management and Business Economics, Coordinating Editor of the International Journal of Hospitality Management, Editorial Board Member of the International Journal of Contemporary Hospitality Management, and Reviewer for many scientific publicationsin Marketing.
His research interests are focused on digital marketing / social media, marketing analytics, consumer behavior / consumer neurosciences, and tourism marketing. He is author of publications in these areas with more than 6,600 citations in Google Scholar, and having published more than 100 articles in scientific journals.
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Collaborations and top research areas from the last five years
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Decoding brand perception through online customer reviews: A comparative study across geographical locations
Holm, G., António, N. & Rita, P., Mar 2026, In: Research in Transportation Business & Management. 66, 16 p., 101624.Research output: Contribution to journal › Article › peer-review
Open AccessFile7 Downloads (Pure) -
Factors influencing independent travelers' intention to share tourism accommodation experience on social media
Rita, P., Vong, C. & Zhao, T., 1 Jun 2026, (E-pub ahead of print) In: Journal of Hospitality and Tourism Insights. 21 p.Research output: Contribution to journal › Article › peer-review
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How AI-Driven Chatbots Shape Customer Satisfaction and Loyalty to Chatbot Usage in Digital Service Experience
Rita, P., Vong, C. & Correia, C., May 2026, In: Computers in Human Behavior Reports. 22, 101017.Research output: Contribution to journal › Article › peer-review
Open AccessFile2 Downloads (Pure) -
Smart vs traditional hotels: a sentiment analysis investigation
Rita, P., António, N., Freitas, J. F. S. & Vong, C., 9 Jun 2026, (E-pub ahead of print) In: Spanish Journal of Marketing - ESIC. 21 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile1 Downloads (Pure) -
The influence of price dispersion and price fairness on the choice of hotel and OTA: The moderating effect of hotel star classification
Rita, P., Ramos, R., Vong, C. & Barreiros, C., 1 Mar 2026, In: European Journal Of Tourism Research. 42, 18 p., 4202.Research output: Contribution to journal › Article › peer-review
Open AccessFile3 Downloads (Pure)
Datasets
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[Software] Using Candidates' Tweets to Predict Election Outcome
Afonso, F. (Creator), Rita, P. (Supervisor) & António, N. (Supervisor), GitHub, 9 Sept 2024
DOI: 10.5281/zenodo.13738284, https://github.com/franciscorfafonso/using-candidates-tweets-to-predict-election/tree/Published
Dataset
Prizes
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26th Annual Literati Awards for Excellence - 2019 Highly Commended Paper in International Journal of Contemporary Hospitality Management (IJCHM)
Rita, P. M. R. F. (Recipient) & Moro, S. (Recipient), Nov 2019
Prize: Prize (including medals and awards)
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Best Business and Management Scientists 2023
Rita, P. (Recipient), 2024
Prize: National/international honour
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World’s Top 2% Scientists list 2025
Aparicio, M. (Recipient), Oliveira, T. (Recipient), Rita, P. (Recipient), Castelli, M. (Recipient), Tam, C. (Recipient), Vanneschi, L. (Recipient), Bação, F. (Recipient), Liu, C. (Recipient), Souza, P. (Recipient), Jesus, F. C. (Recipient) & Cabral, P. (Recipient), 18 Sept 2025
Prize: National/international honour
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Moral Judgments in Awarded Creativity: How AI Disclosure Undermines Perceived Ownership and Authenticity
Nunes, J. R. (Speaker), Pinto, D. C. (Speaker), Rita, P. (Speaker), Shuqair, S. (Speaker) & Levontin, L. (Speaker)
1 Jun 2026Activity: Talk or presentation › Oral presentation
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The Multi-Dimensional Nature of Cultural Value: A Scale Development Study
de Almeida Diogo, D. (Speaker), Rita, P. (Speaker) & António, N. (Speaker)
24 Jun 2025Activity: Talk or presentation › Oral presentation
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Developing a Cultural Impact Scale: Assessing the Value of a Portfolio of Cultural Spaces
Edmundo, A. I. N. (Speaker), Rita, P. (Speaker) & António, N. (Speaker)
24 Jun 2025Activity: Talk or presentation › Oral presentation
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Is generative AI ethical? How implicit beliefs shape perceived ethicality of GenAI
Nunes, J. (Speaker), Rita, P. (Speaker), Pinto, D. C. (Speaker), González-Jiménez, H. (Speaker) & Akdim, K. (Speaker)
10 Jun 2024 → 12 Jun 2024Activity: Talk or presentation › Oral presentation
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How mindset type shape moral dilemmas in GenAI
Akdim, K. (Speaker), Nunes, J. R. (Speaker), Rita, P. (Speaker), Pinto, D. C. (Speaker) & González-Jiménez, H. (Speaker)
11 Sept 2024 → 13 Sept 2024Activity: Talk or presentation › Oral presentation
Press/Media
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A opinião de: Paulo Rita. A ameaça das redes sociais e apps móveis face aos websites de vendas
1/08/23
1 Media contribution
Press/Media: Research
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