Paulo Miguel Rasquinho Ferreira Rita

  • Campus de Campolide

    1070-312 Lisboa

    Portugal

  • 304 Citations
  • 10 h-Index
20162019
If you made any changes in Pure these will be visible here soon.

Research Output at NOVA 2016 2019

2019
3 Citations (Scopus)

Airline passengers’ perceptions of service quality: themes in online reviews

Brochado, A., Rita, P., Oliveira, C. & Oliveira, F., 11 Feb 2019, In : International Journal of Contemporary Hospitality Management. 31, 2, p. 855-873 19 p.

Research output: Contribution to journalArticle

airport
flight
methodology
social media
service quality

Análise de Sentimentos na Classificação de Online Reviews Aplicando Texto Mining

Águeda, M., Rita, P. & Guerreiro, P., 15 Jul 2019, 2019 14th Iberian Conference on Information Systems and Technologies (CISTI) . Goncalves, R., Pedrosa, I., Cota, M. P. & Rocha, A. (eds.). IEEE Computer Society, 8760671. (Iberian Conference on Information Systems and Technologies, CISTI; vol. 2019-June).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Air
1 Citation (Scopus)

Analysing Consumer-Brand Engagement Through Appreciative Listening on Social Network Platforms

Pina, L. S., Loureiro, S. M. C., Rita, P., Sarmento, E. M., Bilro, R. G. & Guerreiro, J., 16 Apr 2019, In : Journal of Promotion Management. 25, 3, p. 304-313 10 p.

Research output: Contribution to journalArticle

Social networks
Long-term relationships
External environment
Facebook

Analysing recent augmented and virtual reality developments in tourism

Moro, S., Rita, P., Ramos, P. & Esmerado, J., 1 Jan 2019, In : Journal of Hospitality and Tourism Technology.

Research output: Contribution to journalReview article

virtual reality
Augmented reality
Virtual reality
tourism
Learning systems

Are the States United? An Analysis of U.S. Hotels’ Offers Through TripAdvisor’s Eyes

Moro, S., Batista, F., Rita, P., Oliveira, C. & Ribeiro, R., Sep 2019, In : Journal of Hospitality and Tourism Research. 43, 7, p. 1112-1129

Research output: Contribution to journalArticle

Open Access
amenity
customer
analysis
TripAdvisor
Hotels
2 Citations (Scopus)

A text mining and topic modelling perspective of ethnic marketing research

Moro, S., Pires, G., Rita, P. & Cortez, P., Oct 2019, In : Journal of Business Research. 103, October, p. 275-285 11 p.

Research output: Contribution to journalArticle

Text mining
Modeling
Marketing research
Marketing
Scalability

Discovering Patterns in Online Reviews of Beijing and Lisbon Hostels

Brochado, A., Rita, P. & Moro, S., 1 Apr 2019, In : Journal of China Tourism Research. 15, 2, p. 172-191 20 p.

Research output: Contribution to journalArticle

hostel
data mining
sensitivity analysis
nationality
Portugal

Fostering Online Relationships With Brands Through Websites and Social Media Brand Pages

Pinto, L., Loureiro, S. M. C., Rita, P. & Sarmento, E. M., 16 Apr 2019, In : Journal of Promotion Management. 25, 3, p. 379-393

Research output: Contribution to journalArticle

Social media
Web sites
Disclosure
Dissemination
Interactivity

From institutional websites to social media and mobile applications: A usability perspective

Ramos, R. F., Rita, P. & Moro, S., Sep 2019, In : European Research on Management and Business Economics. 25, 3, p. 138-143

Research output: Contribution to journalArticle

Open Access
File
Usability
Mobile applications
Web sites
Social media
Peer review
decision making
recommendation
analysis
Online reviews
Sentiment analysis

Identification of common city characteristics influencing room occupancy

Moro, S. & Rita, P., 1 Jan 2019, In : International Journal of Tourism Cities.

Research output: Contribution to journalArticle

tourism
amenity
seasonality
marketing
politics
6 Downloads (Pure)

Leveraging a luxury fashion brand through social media

Romão, M. T., Moro, S., Rita, P. & Ramos, P., Jan 2019, In : European Research on Management and Business Economics. 25, 1, p. 15-22 8 p.

Research output: Contribution to journalArticle

Open Access
File
Luxury
Social networks
Social media
Visibility
Interaction
3 Citations (Scopus)

Millennials’ travel motivations and desired activities within destinations: a comparative study of the US and the UK

Rita, P., Brochado, A. & Dimova, L., Oct 2019, In : Current Issues in Tourism. 22, 16, p. 2034-2050 17 p.

Research output: Contribution to journalArticle

comparative study
travel
segmentation
ranking
tourism

O Impacto de Reviews em Vídeo versus Texto na Intenção de Compra do Consumidor

Albano, P., Guerreiro, J. & Rita, P., 15 Jul 2019, 2019 14th Iberian Conference on Information Systems and Technologies (CISTI). Goncalves, R., Pedrosa, I., Cota, M. P. & Rocha, A. (eds.). IEEE Computer Society, 8760971. (Iberian Conference on Information Systems and Technologies, CISTI; vol. 2019-June).

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Purchasing
2 Citations (Scopus)
13 Downloads (Pure)

Shopping centres beyond purchasing of luxury goods: a tourism perspective

Brochado, A., Oliveira, C., Rita, P. & Oliveira, F., 8 Aug 2019, In : Annals of Leisure Research. 22, 4, p. 484-505 22 p.

Research output: Contribution to journalArticle

Open Access
File
shopping center
luxury
tourism
Tourism
Food

The impact of e-service quality and customer satisfaction on customer behavior in online shopping

Rita, P., Oliveira, T. & Farisa, A., 1 Oct 2019, In : Heliyon. 5, 10, 14 p., e02690.

Research output: Contribution to journalArticle

Open Access
File
Online shopping
E-service quality
Customer satisfaction
Customer behavior
Industry

Tourist profiles and attitudes: a comparison between cities in a different phase of the life cycle

Valls Giménez, J. F., Pipoli, G., Rita, P. & Labairu-Trenchs, I., 30 Sep 2019, In : International Journal of Tourism Cities.

Research output: Contribution to journalArticle

life cycle
comparison
city
Tourists
Life cycle

Unfolding the drivers for sentiments generated by Airbnb Experiences

Moro, S., Rita, P., Esmerado, J. & Oliveira, C., 16 Sep 2019, In : International Journal of Culture, Tourism, and Hospitality Research.

Research output: Contribution to journalArticle

Open Access
driver
tourist
experience
visibility
sensitivity analysis
2018
2 Citations (Scopus)
87 Downloads (Pure)

A cross-cultural case study of consumers' communications about a new technological product

Moro, S., Pires, G., Rita, P. & Cortez, P., 16 Aug 2018, In : Journal of Business Research. 10 p.

Research output: Contribution to journalArticle

Open Access
File
Communication
Consumer response
Global marketing
South Africa
Text mining
11 Citations (Scopus)

A decision support system framework to track consumer sentiments in social media

Nave, M., Rita, P. & Guerreiro, J., 2018, In : Journal of Hospitality Marketing and Management. 27, 6, p. 693-710 18 p.

Research output: Contribution to journalArticle

decision support system
Decision support systems
social network
Industry
Managers
6 Citations (Scopus)

A divide-and-conquer strategy using feature relevance and expert knowledge for enhancing a data mining approach to bank telemarketing

Moro, S., Cortez, P. & Rita, P., 8 Jun 2018, In : Expert Systems. 35, 3, e12253.

Research output: Contribution to journalArticle

Divide and conquer
Data mining
Data Mining
Sensitivity analysis
Marketing
18 Citations (Scopus)
416 Downloads (Pure)

Brand strategies in social media in hospitality and tourism

Moro, S. & Rita, P., 2018, In : International Journal of Contemporary Hospitality Management. 30, 1, p. 343-364 22 p.

Research output: Contribution to journalLiterature review

Open Access
File
tourism
methodology
segmentation
social media
Tourism and hospitality

Data science for hospitality and tourism

Rita, P., Rita, N. & Oliveira, C., 3 Dec 2018, In : Worldwide Hospitality and Tourism Themes. 10, 6, p. 717-725 9 p.

Research output: Contribution to journalReview article

tourism
Tourism
science
academic research
technical literature
4 Citations (Scopus)

Exploring heterogeneity among backpackers in hostels

Brochado, A. & Rita, P., 2018, In : Current Issues in Tourism. 21, 13, p. 1502-1520 19 p.

Research output: Contribution to journalArticle

hostel
modeling
marketing
gender
nationality

Factors determining player drop-out in Massive Multiplayer Online Games

Lebres, I., Rita, P., Moro, S. & Ramos, P., 1 May 2018, In : Entertainment Computing. 26, p. 153-162 10 p.

Research output: Contribution to journalArticle

Open Access
Managers
Byproducts
Product development
Decision making
13 Citations (Scopus)

Factors Influencing Hotels’ Online Prices

Moro, S., Rita, P. & Oliveira, C., 2018, In : Journal of Hospitality Marketing and Management. 27, 4, p. 443-464 22 p.

Research output: Contribution to journalArticle

Hotels
Visibility
visibility
Multilayer neural networks
Sensitivity analysis
3 Citations (Scopus)
social attraction
education
student
cost of living
studies abroad
5 Citations (Scopus)

Insights from a text mining survey on Expert Systems research from 2000 to 2016

Cortez, P., Moro, S., Rita, P., King, D. & Hall, J., 1 Jun 2018, In : Expert Systems. 35, 3, e12280.

Research output: Contribution to journalArticle

Text Mining
Expert System
Expert systems
Social sciences
Social Sciences
2 Citations (Scopus)

Leveraging national tourist offices through data analytics

Moro, S., Rita, P., Oliveira, C., Batista, F. & Ribeiro, R., 1 Oct 2018, In : International Journal of Culture, Tourism, and Hospitality Research. 12, 4, p. 420-426 7 p.

Research output: Contribution to journalArticle

tourist
customer
Portugal
accommodation
modeling
4 Citations (Scopus)

Mobile services adoption in a hospitality consumer context

Rita, P., Oliveira, T., Estorninho, A. & Moro, S., 1 Jan 2018, In : International Journal of Culture, Tourism, and Hospitality Research. 12, 1, p. 143-158 16 p.

Research output: Contribution to journalArticle

Open Access
Values
technology adoption
consumption behavior
acceptance
methodology
4 Citations (Scopus)
37 Downloads (Pure)

New frontiers in tourism: destinations, resources, and managerial perspectives. [Editorial]

Kozak, M., Rita, P. & Bigné, E., 1 Jan 2018, In : European Journal of Management and Business Economics. 27, 1, p. 2-5 4 p.

Research output: Contribution to journalEditorial

Open Access
File
Tourism destination
Resources
Tourism
Tourism research
Private sector
19 Citations (Scopus)
Brand community
Brand loyalty
Brand identification
Social media
Loyalty
32 Citations (Scopus)
59 Downloads (Pure)

Research trends on Big Data in Marketing: A text mining and topic modeling based literature analysis

Amado, A., Cortez, P., Rita, P. & Moro, S., 2018, In : European Research on Management and Business Economics. 24, 1, p. 1-7 7 p.

Research output: Contribution to journalArticle

Open Access
File
Research trends
Text mining
Modeling
Marketing
Geographic location

Special Issue "New frontiers in tourism: destinations, resources, and managerial perspectives"

Kozak, M. (Guest ed.), Rita, P. (Guest ed.) & Bigné, E. (Guest ed.), 1 Jan 2018, In : European Journal of Management and Business Economics. 27, 1

Research output: Contribution to journalSpecial issue

22 Downloads (Pure)

The perception of active listening practice on social networks

Pina, L. S., Loureiro, S. M. C., Rita, P., Sarmento, E. M., Bilro, R. G. & Guerreiro, J., 30 Jul 2018, 2018 Global Marketing Conference at Tokyo Proceedings. Global Alliance of Marketing & Management Associations, Vol. 2018. p. 1098-1106

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Open Access
File
Social networks
World Wide Web
Qualitative study
Brand community
User-generated content
4 Citations (Scopus)

Understanding mobile augmented reality adoption in a consumer context

Paulo, M. M., Rita, P., Oliveira, T. & Moro, S., 2018, In : Journal of Hospitality and Tourism Technology. 9, 2, p. 142-157 16 p.

Research output: Contribution to journalArticle

Open Access
Augmented reality
tourism
Tourism
methodology
12 Citations (Scopus)

Unfolding the relations between companies and technologies under the Big Data umbrella

Canito, J., Ramos, P., Moro, S. & Rita, P., 1 Aug 2018, In : Computers in Industry. 99, p. 1-8 8 p.

Research output: Contribution to journalArticle

Open Access
Information technology
Industry
Piles
Big data
Predictive analytics
6 Citations (Scopus)

Unveiling the features of successful eBay smartphone sellers

Silva, A. T., Moro, S., Rita, P. & Cortez, P., 1 Jul 2018, In : Journal of Retailing and Consumer Services. 43, July, p. 311-324 14 p.

Research output: Contribution to journalArticle

Open Access
eBay
Seller
Sensitivity analysis
Data mining
Support vector machine
2017
11 Citations (Scopus)

A text mining approach to analyzing Annals literature

Moro, S., Rita, P. & Cortez, P., 1 Sep 2017, In : Annals of Tourism Research. 66, p. 208-210 3 p.

Research output: Contribution to journalArticle

Management perception of service quality

Oliveira-Brochado, A. & Rita, P., 1 Jan 2017, The Routledge Handbook of Consumer Behaviour in Hospitality and Tourism. Taylor and Francis Ltd, p. 107-115 9 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

54 Citations (Scopus)

Modelling and testing consumer trust dimensions in e-commerce

Oliveira, T., Alhinho, M., Rita, P. & Dhillon, G., 1 Jun 2017, In : Computers in Human Behavior. 71, p. 153-164 12 p.

Research output: Contribution to journalArticle

Open Access
File
Testing
Websites
Internet
Beneficence
Electronic Commerce
44 Citations (Scopus)

Sentiment Classification of Consumer-Generated Online Reviews Using Topic Modeling

Calheiros, A. C., Moro, S. & Rita, P., 3 Oct 2017, In : Journal of Hospitality Marketing and Management. 26, 7, p. 675-693 19 p.

Research output: Contribution to journalArticle

Hotels
modeling
food
Mobile devices
Managers
20 Citations (Scopus)

Stripping customers' feedback on hotels through data mining: The case of Las Vegas Strip

Moro, S., Rita, P. & Coelho, J., 1 Jul 2017, In : Tourism Management Perspectives. 23, p. 41-52 12 p.

Research output: Contribution to journalArticle

data mining
modeling
seasonality
sensitivity analysis
Las Vegas
2 Citations (Scopus)

The effects of privacy concerns, perceived risk and trust on online purchasing behaviour

Fortes, N., Rita, P. & Pagani, M., 2017, In : International Journal of Internet Marketing and Advertising. 11, 4, p. 307-329 23 p.

Research output: Contribution to journalArticle

Perceived risk
Online purchasing
Purchasing behavior
Privacy concerns
Purchase
2016
7 Citations (Scopus)

Forecasting tomorrow’s tourist

Moro, S. & Rita, P., 2016, In : Worldwide Hospitality and Tourism Themes. 8, 6, p. 643-653 11 p.

Research output: Contribution to journalReview article

tourist
tourism
Tourism
literature review
artificial intelligence
10 Citations (Scopus)

High tech meets high touch in upscale hotels

Brochado, A., Rita, P. & Margarido, A., 2016, In : Journal of Hospitality and Tourism Technology. 7, 4, p. 347-365 19 p.

Research output: Contribution to journalArticle

Hotels
Managers
innovation
High-tech
Websites