Research output per year
Research output per year
Campus de Campolide
1070-312 Lisboa
Portugal
NOVA Information Management School - Universidade Nova de Lisboa Campus de Campolide 1070-312 Lisboa Portugal
Portugal
Research activity per year
Guilherme Hidalgo Victorino is an invited Professor of Marketing, Innovation and Change Management at NOVA Information Management School(NOVA IMS) and a career of more than 12 years in senior Marketing positions in telecommunications, media and healthcare industries.
He holds a degree in Marketing Management from Instituto Superior de Comunicação Empresarial, an Advanced Course in Health Management at INSEAD in Fontainebleau - France and is a certified Design Thinker and Change Manager coach.
His area of research is Brand Trust and Service Design. He’s a PhD candidate in Information Management at NOVA IMS, working on the study of patient behavior towards hospital choice. Main research areas include the study of the antecedents of TRUST, including the impact of brand authenticity, service incidents and word of mouth on customer choice.
Research output: Thesis › Doctoral Thesis
Research output: Contribution to journal › Article › peer-review
Research output: Contribution to journal › Article › peer-review
Research output: Contribution to journal › Meeting Abstract › peer-review
Research output: Contribution to journal › Article › peer-review