Activities per year
Activities
- 2 Oral presentation
- 2 results
Search results
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When Do Smart Service Failures Threaten Self-Identity? How Artificial Intelligence Classification Experience Shapes Consumers' Self-Identity
Ana Rita Gonçalves (Speaker), Diego Costa Pinto (Speaker) & H. González (Speaker)
15 Jun 2023 → 18 Jun 2023Activity: Talk or presentation › Oral presentation
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AI (vs. Human) Recommendation on Luxury Services
Ana Rita Gonçalves (Speaker), Diego Costa Pinto (Speaker), Saleh Shuqair (Speaker), Anel Imanbay (Speaker) & Anna S. Mattila (Speaker)
11 Jul 2023 → 14 Jul 2023Activity: Talk or presentation › Oral presentation